Epic Analyst, Cadence, Prelude, HB Billing

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the main support contact for the designated Epic application.

• Manage issues that arise during the project specific to the application area.

• Conduct thorough analysis and data collection regarding report details and technical issues related to Epic software.

• Execute maintenance tasks, including managing error queues and conducting reviews.

• Engage in the development, execution, and approval of system testing.

• Create and sustain documentation on system configurations and technical components.

• Recognize needs for system enhancements and propose best-practice solutions for future workflows and processes.

• Detect and address issues impacting the application area as well as other application teams.

• Guide and develop workflows, encompassing system design, construction, and testing.

• Examine technical issues associated with the EHR.

• Identify and implement changes requested by the team.

• Serve as a liaison between end-user workflow requirements and implementation teams.

• Maintain regular communication with EHR representatives and take part in weekly project team meetings.

• Collaborate with EHR representatives, the organization’s business community, and end users to ensure the system aligns with business needs.

• Participate in training sessions and assist end users.

• Record troubleshooting efforts and resolutions through the ticketing system.

• Conduct weekly communications with team members regarding deliverables, shared issues, end-user concerns, and upcoming milestones.

• Ensure compliance with HIPAA regulations.

• Carry out other assigned responsibilities.

⛳️ Requirements

• 3–5 years of experience with HB, Cadence/Prelude.

• Extensive knowledge of Epic software.

• EHR certification in the relevant business area.

• Understanding of how to develop strategic business plans.

• Capability to communicate technical information to non-technical customers and translate customer needs into technical language.

• Demonstrated leadership skills and a history of creating and executing innovative solutions aimed at enhancing customer service.

• Familiarity with the healthcare industry, healthcare information systems, and associated practices.

• A Bachelor’s degree in healthcare, IT, or a related field is required.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Supportive and collaborative work environment.