Enterprise Workday Administrator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the configuration of Workday tenants, including business processes and system settings

• Direct updates, releases, and enhancements within Workday

• Maintain comprehensive documentation, configuration manuals, and training resources

• Assess and deploy new features in Workday

• Act as the technical point of escalation for intricate Workday challenges

• Provide training and support to Tier 1 and Tier 2 helpdesk teams

• Manage ticket queues and troubleshoot complex system issues

• Chair the Workday change control committee with HR, Finance, and IS stakeholders

• Guide the decision-making process for system modifications and improvements

• Convey updates, obtain necessary approvals, and implement impactful organizational changes

• Encourage the adoption and clear communication of Workday modifications

• Oversee vendor relations and third-party support services

• Plan and manage system upgrades and go-live events

• Provide support to over 2,000 users across various business units

• Supervise integrations, reporting, and system security on a large scale

• Collaborate with the implementation vendor and leadership in HR, Finance, and IS to ensure a successful launch and sustained operational excellence

⛳️ Requirements

• Bachelor’s degree in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with equivalent experience

• 7+ years of direct Workday administration experience

• Proficient in tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management

• Skilled in troubleshooting, tier-3 support, report creation, and system documentation

• Familiarity with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards)

• Commitment to pursuing Workday certifications and staying updated on best practices

• Candidates must possess legal authorization to work permanently in the United States

• This position currently does not provide visa sponsorship

• Preferred experience managing third-party system integrations, Workday security, identity and access management systems, and IT security best practices

• Workday certifications, CompTIA A+ certification, or other IT certifications are advantageous

• Preferred experience in application administration, integrations/interface management, leading committees, and supporting system implementations

• Strong knowledge in troubleshooting, problem-solving, cybersecurity, data privacy, disaster recovery, compliance, reporting, process management, and integration

• Capability to support complex environments with multiple units

• Ability to convey technical concepts to non-technical users and present to internal groups

🏝️ Benefits

• Ongoing training with vendors and a dedicated training budget

• Flexible work schedule

• 401(k) plan with up to 3% employer match after one year of service

• PTO that increases with tenure

• Options for PTO donations

• Paid sick leave

• Medical, dental, and vision insurance coverage

• Dental coverage available for domestic partners

• Pet insurance options

• Additional supplemental insurance choices

• Flexible spending and health savings accounts (FSA and HSA)

• 100% company-funded long-term disability and life insurance

• National Brand Discounts available

• Employee Referral Program

• Employee Assistance Program

• Access to Tapcheck (receive 50% of your pay before payday)

• Opportunities for internal job mobility across the nation

• Training provided for Workday certifications