Enterprise Solutions Engineer, EMEA Channel

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take ownership of the complete pre-sales technical experience for Enterprise Partners, Channels, MSPs, and Customers.

• Conduct product demonstrations, design architecture, and engage with key customers to ensure deal success.

• Represent NinjaOne at industry events, conferences, and customer forums aimed at enterprise audiences.

• Assist in reviewing and aligning technical content in RFPs and RFIs.

• Collaborate with Training and Customer Success teams to expedite time-to-value and promote long-term adoption.

• Act as a strategic liaison between Sales and Product, providing feedback, identifying feature gaps, and influencing the roadmap direction.

• Develop and maintain reusable technical resources, including lab environments, demo flows, battlecards, and scripts.

• Work alongside Account Executives and Sales Leadership to stimulate growth and align technical value with business objectives.

• Help define the Enterprise SE function as an initial team member through playbooks, processes, and cross-functional alignment.

• Travel approximately 50% for strategic customer meetings, industry events, and team collaboration.

⛳️ Requirements

• Proficient in Windows environments, including registry, services, and performance troubleshooting.

• Familiar with Linux/macOS systems and basic command-line troubleshooting.

• Strong grasp of networking concepts, including DNS, VPNs, firewalls, and endpoint protections.

• Hands-on experience with ITSM platforms and endpoint lifecycle management.

• Scripting experience in PowerShell, Bash, and/or VBScript is preferred.

• Comfortable navigating complex IT ecosystems and integrating with existing infrastructure.

• Experience with Salesforce, Jira, Highspot, or similar systems is required.

• 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers.

• Extensive domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms.

• Technical background, such as TAM, Support, or Systems Engineer, with practical insights into IT operations at scale.

• Strong communication abilities and executive presence.

• Understanding of how IT teams assess, implement, and scale solutions.

• High emotional intelligence, technical credibility, and a customer-first mindset.

• Ability to thrive in ambiguity with a builder's mentality.

• Fluent English is required.

• Bachelor’s degree is preferred but not mandatory.

• Technical certifications such as CISSP, Security+, or cloud architecture are advantageous.

• Proficiency in additional languages such as German or French is a plus.

• Position is not eligible for visa sponsorship.

🏝️ Benefits

• Flexible working hours with options for remote work.

• Access to a Corporate Benefits Platform offering discounts for brands like Expedia, FitX, Zalando, and many more.

• Renowned training platform.

• Competitive compensation.

• Opportunity to collaborate with a curious, kind, international, and intercultural workforce.