Enterprise Project Manager

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Oversee intricate customer-oriented diagnostic implementation projects across extensive healthcare systems.

• Act as the main project leader from pre-sales planning through to go-live, hypercare, and project closure.

• Manage projects that encompass multiple facilities, regions, or health systems.

• Create and implement project plans, schedules, resource strategies, and risk management activities.

• Assist in pre-sales planning by providing implementation knowledge, operational advice, and timeline creation.

• Function as the primary liaison for customer leadership teams throughout the implementation process.

• Lead executive reviews, governance meetings, project status reports, and manage escalations.

• Convert customer needs into implementation plans that incorporate hardware, software, automation, informatics, and workflow solutions.

• Coordinate efforts across Sales, Informatics, Automation, Clinical Applications, Service Engineering, Operations, and customer teams.

• Direct cross-functional teams, ensure accountability, and address implementation challenges.

• Manage stakeholder alignment as priorities, resources, or requirements shift.

• Supervise customer readiness, validation processes, and preparations for go-live.

• Facilitate issue resolution during implementation, testing, validation, and post-go-live support.

• Steer projects through stabilization and hypercare until successful completion.

⛳️ Requirements

• A bachelor's degree is mandatory.

• A minimum of 5 years of experience leading customer-focused project implementations in healthcare, healthcare IT, medical devices, diagnostics, enterprise technology, or a similar technical field.

• Proven experience in managing business-to-business implementations with multiple stakeholders and cross-functional teams.

• Background in leading projects that involve software, hardware, workflow transformation, systems integration, or operational enhancement initiatives.

• Established ability to influence and guide teams without direct reporting authority.

• Willingness to travel extensively throughout the Central United States to facilitate customer implementations.

• PMP certification is preferred.

• Experience with laboratory diagnostics, healthcare informatics, automation, middleware, healthcare technology, or enterprise software solutions is preferred.

• Background in managing both technical and operational project implementations is preferred.

• Experience leading complex, multimillion-dollar implementation projects is preferred.

• Familiarity with customer solution planning and pre-sales implementation activities is preferred.

• Experience supporting large health systems, enterprise healthcare clients, or highly regulated environments is preferred.

🏝️ Benefits

• Opportunities for career development with a global company.

• Complimentary medical coverage through the Health Investment Plan (HIP) PPO medical plan (eligibility applies in the following calendar year).

• Retirement savings plan with substantial employer contributions.

• Tuition reimbursement program.

• Freedom 2 Save student debt initiative.

• FreeU educational benefit for pursuing a bachelor’s degree.

• Health and wellness benefits available.

• A variety of diverse career opportunities.