Enterprise Project Manager

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Lead intricate customer-oriented diagnostic implementation projects across extensive healthcare systems.

• Act as the primary project leader from pre-sales planning through to go-live, hypercare, and project closure.

• Oversee projects that span multiple facilities, regions, or health systems.

• Develop and implement project plans, schedules, resource strategies, and risk mitigation actions.

• Assist in pre-sales planning by offering implementation expertise, operational guidance, and timeline creation.

• Serve as the main point of contact for customer leadership teams.

• Facilitate executive reviews, governance meetings, project status updates, and manage escalations.

• Convert customer requirements into implementation plans that incorporate hardware, software, automation, informatics, and workflow solutions.

• Coordinate activities among Sales, Informatics, Automation, Clinical Applications, Service Engineering, Operations, and customer teams.

• Lead cross-functional teams, foster accountability, and address implementation challenges.

• Manage alignment among stakeholders as priorities, resources, or requirements change.

• Oversee customer readiness, validation, and preparations for go-live.

• Coordinate issue resolution during implementation, testing, validation, and post-go-live support.

• Guide projects through stabilization and hypercare until successful closure.

⛳️ Requirements

• Bachelor's degree is required.

• 5+ years of experience in leading customer-facing project implementations within healthcare, healthcare IT, medical devices, diagnostics, enterprise technology, or a similar technical environment.

• Experience in managing business-to-business implementations that involve multiple stakeholders and cross-functional teams.

• Proven experience in leading projects that include software, hardware, workflow transformation, systems integration, or operational improvement initiatives.

• Demonstrated capability to influence and lead teams without direct reporting authority.

• Willingness to travel extensively across the Central United States.

• PMP certification is preferred.

• Experience in supporting laboratory diagnostics, healthcare informatics, automation, middleware, healthcare technology, or enterprise software solutions is preferred.

• Experience in managing both technical and operational project implementations is preferred.

• Proven experience in leading complex, multimillion-dollar implementation projects is preferred.

• Experience in supporting customer solution planning and pre-sales implementation activities is preferred.

• Experience in supporting large health systems, enterprise healthcare customers, or highly regulated environments is preferred.

🏝️ Benefits

• Opportunities for career development within an international company.

• Complimentary medical coverage through the Health Investment Plan (HIP) PPO medical plan (eligibility applies in the following calendar year).

• Retirement savings plan with a substantial employer contribution.

• Tuition reimbursement program.

• Freedom 2 Save student debt initiative.

• FreeU education benefit offering an affordable pathway to a bachelor's degree.

• Comprehensive health and wellness benefits.

• Travel support for customer implementations.