Enterprise Delivery Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary coordination and communication hub for Terafina initiatives related to digital account opening, onboarding, account management, workflow enhancements, integrations, and operational improvements.

• Oversee structured intake processes, maintain visibility of the roadmap, facilitate delivery coordination, support testing readiness and release preparations, communicate updates to stakeholders, and ensure leadership is informed about project status, risks, dependencies, decisions, and resource limitations.

• Take ownership of and continuously enhance the Terafina intake process.

• Monitor Terafina requests from submission through decision-making, planning, implementation, and closure.

• Convert business priorities into actionable project plans for Terafina.

• Lead Terafina's risk, governance, and control activities, which include updating Key Risk Indicators, preparing presentations for leadership, maintaining risk documentation, assisting with audit requests, and coordinating follow-up actions.

• Manage the Terafina roadmap, project inventory, milestone calendar, release schedule, and delivery timeline.

• Coordinate project activities and communication among business, operations, technology, vendor, risk, compliance, and line of business teams.

• Develop and manage project artifacts, including action item trackers, RAID logs, meeting notes, status reports, stakeholder updates, testing plans, implementation checklists, and post-release validation summaries.

• Organize testing, UAT preparation, defect tracking, retesting, release readiness, change documentation, deployment communications, stakeholder signoffs, and implementation activities.

• Manage risks and dependencies by identifying resource constraints, scope changes, capacity conflicts, delivery blockers, and escalation requirements.

• Provide timely and audience-appropriate updates on roadmap progress, project milestones, priorities, risks, decisions, implementation readiness, process improvements, and post-release results.

⛳️ Requirements

• Required: High school diploma or equivalent.

• Preferred: Bachelor’s degree in Business, Finance, Information Technology, Project Management, or a related field.

• Preferred: 3 years of experience in banking, with a focus on project management or organizational roles.

• Preferred: Project Management Certifications.

• Required: 3+ years of leadership experience managing personnel.

• Required: 5+ years of experience in banking or banking support roles.

• Preferred: 2+ years of experience in project management, portfolio management, platform operations, business operations, implementation coordination, or digital delivery.

• Preferred: Experience in managing roadmaps, work intake, prioritization processes, project plans, status reporting, testing coordination, release readiness, or project portfolios.

• Preferred: Experience collaborating with cross-functional business, operations, technology, and vendor teams.

• Strong organization, planning, facilitation, and prioritization skills are essential.

• Excellent verbal, written, presentation, and communication skills for line of business/executive interactions.

• Ability to influence stakeholders and drive decisions without formal authority.

• Capable of translating complex delivery information into concise updates, meeting materials, decision summaries, escalation points, and executive-ready communications.

• Strong analytical thinking, problem-solving capabilities, decision support, and stakeholder influence.

• Knowledge of banking account origination platforms.

• Familiarity with project management, portfolio governance, release/testing coordination, and related tools.

• Proficient in communicating in person, via phone, and through electronic channels.

• Ability to frequently use a computer, including typing and maintaining focus on a monitor.

• Capability to sit, walk, and/or stand for extended periods.

• Ability to bend and reach as necessary.

🏝️ Benefits

• Remote work arrangement.

• Reasonable accommodations for individuals with disabilities.

• A secure and distraction-free remote work environment with a reliable internet connection (cable or fiber preferred).