Lead Forward Deployed Healthcare Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide consulting services to Platform-as-a-Service (PaaS) clients to create an effective decision automation program that enhances platform value.

• Convert intricate client needs into comprehensive technical blueprints for development teams tasked with onboarding new clients.

• Work collaboratively with Product, Development, Design, and Engineering teams to develop new or improved functionalities that address client automation requirements.

• Create strategic roadmaps aimed at the ongoing enhancement of decision automation performance and the elevation of client value.

• Examine authorization data and utilize data visualization tools to produce and sustain analytical reports for both internal and external stakeholders.

• Ensure that client KPIs are achieved and that the entire automation process is effective at every phase of the customer lifecycle.

• Discover opportunities to scale and refine consultation workflows.

⛳️ Requirements

• Over 8 years of experience in a client-facing role.

• Proven ability to build client relationships while driving engagement, value, and satisfaction.

• Knowledge of healthcare systems, medical terminology, clinical workflows, and relevant regulations.

• Capacity to handle ethical dilemmas in healthcare data management and analysis while maintaining professional standards and integrity.

• Advanced skills in Excel and PowerPoint.

• Experience in creating and/or maintaining dashboards in self-service business intelligence tools such as Tableau or PowerBI.

• Proficiency in using SQL to derive insights from complex healthcare data sets.

• Capability to develop in-depth product knowledge and utilize it to assist customers, address strategic challenges, and maximize platform value.

• Experience working with internal, cross-functional stakeholders and colleagues in the development and definition of KPIs and product improvements.

• A strong passion for enhancing the U.S. healthcare system and ensuring that every patient receives the highest quality care.

• Bachelor’s degree.

🏝️ Benefits

• Fully remote position with approximately 5% travel required.

• Comprehensive medical, dental, vision, life, and disability insurance, along with an Employee Assistance Program.

• 401K retirement plan featuring a company match.

• Flexible spending and health savings accounts.

• Flexible time off plus company holidays.

• Up to 14 weeks of paid parental leave.

• Pet insurance included.

• Bonus included in the overall benefits package.