Enterprise Business Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with targeted enterprise accounts to discover new and cross-selling opportunities for DBX Platform solutions, with an initial emphasis on Object Storage.

• Work alongside the solution-oriented Sales team to devise tailored engagement strategies, workflow hypotheses, and messaging for specific accounts.

• Conduct research on account structures, business priorities, and decision-making centers to create focused outreach plans.

• Design and implement multi-channel outbound sequences utilizing email, phone, and social media.

• Assess interest, business needs, timelines, and stakeholder alignment prior to transferring opportunities to the sales team.

• Collaborate with sales, customer success, marketing, and product teams to ensure outreach aligns with the overall account strategy.

• Ensure accurate pipeline management, activity tracking, and account documentation within the CRM system.

• Leverage customer usage, recent business developments, and account modifications to prioritize outreach efforts.

• Experiment with and enhance messaging, segmentation, and outreach strategies to boost conversion rates.

• Represent Dropbox with a consultative, credible, and value-driven approach.

⛳️ Requirements

• A minimum of 3 years of experience in customer-facing roles (e.g., customer support, customer success, inside sales, sales, etc.).

• At least 2 years of experience in SaaS business development, outbound prospecting, or sales development.

• Demonstrated success in selling within complex organizations and multi-stakeholder environments.

• Excellent written and verbal communication skills.

• Proven ability to identify whitespace and expansion opportunities among existing customers.

• Proficiency in using CRM systems, sequencing tools, and sales intelligence platforms.

• Capability to collaborate effectively across sales and customer-facing teams.

• Strong skills in account research, messaging, and handling objections.

• Experience in cloud infrastructure, developer tools, AI/ML, data platforms, storage, security, or another related technical field is preferred.

• Familiarity with consultative discovery techniques is advantageous.

• Experience in working from account or territory plans.

• Ability to analyze customer signals and convert them into prioritized outreach initiatives.

🏝️ Benefits

• Structured learning and career development programs.

• Mental health program.

• Generous Paid Time Off policy.

• Paid medical leave.

• Child/Dependent care reimbursement.

• Education reimbursement.

• 401k match.

• Hardship loan program.

• Access to a financial wellness advisor.

• Comprehensive healthcare coverage including medical, dental, and vision.