Enterprise Account Manager, Home Care

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the entire enterprise sales cycle with franchise organizations and other multi-location operators, beginning with prospecting and securing access to executives through negotiation and closing.

• Create customized APFM value narratives for strategic accounts by utilizing business models, growth priorities, and location-specific performance data.

• Develop and implement strategic enterprise account plans aimed at securing corporate orders, driving revenue growth, and meeting corporate sales objectives.

• Foster relationships with C-suite executives, corporate leadership, franchise business coaches, and senior decision-makers.

• Enhance existing relationships and convert agency-level engagement into corporate orders.

• Promote enterprise-wide adoption and enhance program penetration across eligible franchise locations, affiliated agencies, and corporate-owned networks.

• Increase referral volume and network capacity by boosting participation among agencies and engagement within existing accounts.

• Collaborate with Home Care Acquisition Managers to synchronize grassroots sales initiatives with corporate priorities and enhance local adoption.

• Assist Customer Success Managers with agency-level enablement and the handoff from HCAM to CSM.

• Prepare executive-level presentations and business reviews that communicate performance metrics and growth opportunities.

• Observe account performance, agency participation, network capacity, referral trends, and sales pipeline development.

• Set measurable account objectives and ensure cross-functional partners are accountable for execution, retention, and incremental business growth.

• Maintain account plans, forecasts, pipeline reports, and performance metrics within APFM’s CRM and reporting systems.

• Represent APFM in executive meetings, industry conferences, and discussions regarding strategic partnerships.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field is required.

• At least 7 years of B2B sales experience, with a solid history of meeting and surpassing revenue targets.

• Proven success in consultative selling, closing enterprise deals, strategic business development, and managing complex sales cycles.

• Experience in selling through franchise or multi-location/channel structures, securing corporate-level commitments that promote adoption across independently owned locations.

• Strong executive presence, with the ability to establish credibility and influence senior executives, corporate decision-makers, franchise leadership, and other key stakeholders.

• Experience in managing cross-functional teams, including sales and customer success partners, and achieving results through influence and collaboration without direct authority.

• Proven capability to translate data into clear, compelling insights that reveal growth opportunities, influence decisions, and build investment cases.

• Strong skills in analysis, finance, negotiation, presentation, and relationship management.

• Experience in home care, senior care, or a related healthcare services sector is preferred.

• Highly organized and self-motivated, capable of managing multiple strategic accounts, prioritizing opportunities, and executing ambitious growth objectives.

• Willingness to travel as necessary; estimated travel is 25%.

• Must have authorization to work in the US.

• Must not require employment visa sponsorship now or in the future.

🏝️ Benefits

• 401(k) with matching contributions.

• Dental insurance.

• Health insurance.

• Vision insurance.

• Paid Time Off.