Enterprise Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and achieve enterprise renewal and expansion revenue objectives.

• Act as the primary commercial lead for designated enterprise accounts.

• Oversee renewal strategy, negotiations, and contract finalization.

• Discover and pursue opportunities for expansion, cross-selling, and upselling.

• Develop and sustain relationships with executive and senior-level stakeholders.

• Convert customer objectives into value utilizing Kalibri’s data and analytics offerings.

• Collaborate with Customer Success, Product, Marketing, and Data teams.

• Track account health, usage, and risk indicators to proactively manage retention.

• Ensure Salesforce data integrity, forecasting precision, and account planning.

• Represent Kalibri as a trusted commercial partner in executive discussions.

• Travel 25–50% for customer engagements, industry events, and occasional in-person team meetings.

⛳️ Requirements

• Demonstrated experience managing enterprise renewals and/or expansion revenue goals.

• Proven history of enhancing existing accounts through consultative selling techniques.

• Strong capability to navigate complex, multi-stakeholder customer organizations.

• Adept at selling multi-product or data-driven solutions.

• Possess executive presence and confidence in commercial negotiations.

• Ability to work autonomously and make informed commercial decisions.

• Experience with Salesforce (account management, forecasting, deal execution).

• Background in hospitality, SaaS, or data/analytics sectors (preferred).

• Experience in high-growth or dynamic product environments (preferred).

• Proven experience managing large, multi-entity enterprise accounts (preferred).

• Must reside in the United States.

• Must be authorized to work in the United States or address work authorization/sponsorship needs.

🏝️ Benefits

• Fully remote work.

• Comprehensive medical, dental, and vision plans through Blue Cross Blue Shield, including a $0 cost plan for employees and subsidized coverage for dependents.

• 401k plan with employer matching.

• Flexible Paid Time Off policy.

• $250 allowance for new hires to set up a home office.

• Commission structure available.