Enterprise Account Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Formulate and implement strategic account plans

• Establish and nurture relationships with essential stakeholders

• Discover growth prospects and assist with contract renewals

• Oversee the profitability of the designated portfolio

• Execute growth strategies and drive revenue enhancement

• Keep accurate opportunity records in Salesforce

• Track sales progress and adhere to company reporting standards

• Advocate for the voice of the customer

• Promote EROAD's safety-oriented solutions

• Improve customer experience through proactive account management

• Collaborate closely with customers and internal teams to provide exceptional service

• Assist customers in maximizing the benefits of EROAD's solutions

⛳️ Requirements

• Over 5 years of experience in account management, sales, or a related field

• Solid understanding of sales processes and account planning methodologies

• Experience in managing customer relationships and renewals

• Proficient in Salesforce

• Strong financial acumen and commercial insight

• Excellent skills in communication, negotiation, and presentation

• Capable of working independently in a fast-paced setting

• Enthusiastic about technology, innovation, and customer success

• Strong skills in relationship-building and stakeholder management

• Openness to travel within the assigned territory as needed

🏝️ Benefits

• Employee recognition initiatives

• Employee assistance program (EAP) offerings

• Ongoing learning opportunities

• A culture that fosters innovation, collaboration, and a sense of belonging