Enterprise Account Manager

This is a fully remote position, open to applicants in District of Columbia, +4 more states.

📋 Description

• Manage and expand a portfolio of 10–15 key enterprise clients.

• Create account strategies that pinpoint growth opportunities, priorities, and long-term goals.

• Establish trustworthy relationships with senior stakeholders in engineering, IT, procurement, and business leadership.

• Discover and cultivate opportunities across consulting, workshops, platform migrations, managed services, and transformation initiatives.

• Supervise growth in software licensing, renewals, tier upgrades, and migrations.

• Assist clients in exploring AI implementation, enhancing developer productivity, modernizing platforms, and improving software delivery.

• Recognize customer risks, enhance account engagement, and safeguard and retain existing business relationships.

• Collaborate with Atlassian, GitHub, GitLab, AWS, Microsoft Azure, and internal technical experts.

• Keep precise account plans, opportunities, and revenue forecasts updated in Salesforce.

• Take responsibility for retention and account expansion.

• Travel for client meetings and events, generally up to 30%, including occasional international trips.

⛳️ Requirements

• Over 6 years of experience in B2B technology sales, enterprise account management, software sales, or IT professional services.

• Demonstrated history of growing and retaining enterprise accounts, recognizing expansion opportunities, and fostering long-term client relationships.

• Experience in managing intricate sales opportunities related to professional or managed services.

• Strong grasp of the Software Development Lifecycle, DevOps, Cloud, and contemporary developer platforms.

• Familiarity with ecosystems such as Atlassian, GitHub, GitLab, AWS, or Microsoft Azure.

• Excellent consultative selling abilities and executive stakeholder management skills.

• Capacity to engage with senior decision-makers and articulate technical and commercial value.

• Experience in crafting strategic account plans, managing sales pipelines, and maintaining reliable forecasts using Salesforce or a comparable CRM.

• Experience within the Atlassian, GitHub, GitLab, AWS, or Microsoft partner ecosystems is an advantage.

• Knowledge of AI adoption in software development, including AI coding assistants, automation, and AI governance is a plus.

• Background in vendor co-selling and strategic partner relationships is a bonus.

• Experience in selling large-scale professional services engagements, cloud migrations, or long-term managed services contracts is a plus.

• A degree in a relevant field or equivalent education is preferred.

🏝️ Benefits

• 25 days of annual leave in addition to public holidays.

• Option to purchase up to 10 additional days each year.

• Comprehensive medical, dental, and vision coverage.

• Life insurance benefits.

• 401(k) retirement plan.

• Complimentary access to all Udemy courses.

• Unlimited free books for personal and professional growth.

• Flexible working arrangements.

• Budget for home working equipment.

• Enhanced maternity and paternity leave policies.

• Two volunteering days each year.

• Regular team gatherings, social events, and industry functions.

• Opportunities to participate in major industry conferences.

• Competitive market-rate base salary plus commission, based on experience.