Enterprise Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the entire account lifecycle, from prospecting and securing new enterprise and strategic clients to managing renewals, upsells, and cross-sells.

• Establish the strategic vision for the territory, allocate resources to support that vision, and implement sales tactics to enhance business growth.

• Surpass quarterly goals for prospecting activities, pipeline development, and account acquisition.

• Create a robust pipeline of new business prospects.

• Cultivate and oversee relationships with prospects on the named account list.

• Identify, manage, and participate in industry events and user groups to boost market awareness.

• Take proactive measures to manage renewals, ensuring ongoing adoption of the Quiq product.

• Recognize upsell and cross-sell opportunities within the current customer base.

• Promote Quiq adoption across various business functions.

• Collaborate with Client Success and Marketing teams on multi-touch strategies to penetrate and expand accounts.

• Conduct discovery calls, presentations, and demos for both prospects and customers.

• Showcase and convey value to key stakeholders throughout complex sales cycles.

• Maintain records of opportunities and account details, including use cases, purchasing timelines, next steps, and forecasts, using Salesforce CRM.

• Manage a quota that encompasses new business, expansion, and renewals; meet pipeline and revenue targets.

• Monitor pipeline, customer retention, and revenue growth opportunities.

• Comprehend and articulate Quiq product nuances to technical decision-makers.

• Travel to industry events and customer/prospect sites 1–2 times a month.

• Collaborate with C-level executives, customer experience and support leaders, as well as product and engineering teams at enterprises developing advanced customer experiences with Quiq.

⛳️ Requirements

• Over 8 years of experience in enterprise software sales, including both new-logo acquisition and growth within large enterprise or strategic accounts.

• 3–5+ years of experience in Contact Center, Customer Experience, Customer Support, or AI agents.

• Proven track record of deepening and broadening account relationships in large organizations, along with a history of acquiring new enterprise logos.

• A strong passion for solutions-oriented, consultative sales.

• A demonstrated history of setting and surpassing sales targets for both new business and renewal/expansion initiatives.

• Current personal experience with AI tools and an understanding of Large Language Models (LLMs).

• Comprehensive knowledge of creating human-centric customer experience (CX) strategies, customer journey mapping, and use case development.

• Excellent written and verbal communication, presentation, and cross-functional leadership abilities.

• Strong executive presence and capability to build profound relationships with prospects and customers.

• Proficient math skills for managing pipeline, quotas, and forecasting tasks.

• Authorization to work in the US.

• Immigration sponsorship is not available.

🏝️ Benefits

• Comprehensive total compensation package that is competitive in the market.

• Family medical insurance coverage fully paid by the company.

• Individual dental insurance coverage fully paid by the company.

• Individual vision insurance coverage fully paid by the company.

• Flexible, unlimited vacation policy.

• Stock options.