Enterprise Account Executive

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Develop and oversee strategic partnerships with Integrated Delivery Networks (IDNs) and healthcare system clients within a designated multi-state region.

• Act as the primary contact for assigned accounts, fostering customer retention, renewals, satisfaction, and the uptake of enterprise solutions.

• Cultivate relationships with senior stakeholders at customer organizations to comprehend their business and financial goals.

• Link customers to solutions that provide quantifiable value.

• Collaborate with internal experts and cross-functional teams to pinpoint and qualify opportunities.

• Assist in the execution and implementation of contracts.

• Exhibit customer return on investment (ROI).

• Take ownership of and manage designated IDN and healthcare system accounts.

• Spearhead customer renewal initiatives in collaboration with sales and field leadership.

• Conduct strategic business reviews and customer meetings.

• Identify and qualify prospects for additional enterprise solutions.

• Utilize a consultative selling methodology.

• Support opportunities from initial discovery and qualification to contracting, implementation, and customer adoption.

• Establish and document measurable customer value and ROI.

• Lead the resolution of customer issues by coordinating internal resources.

• Maintain records of account activities, opportunities, pipeline, and customer information in Salesforce/CRM.

• Keep abreast of healthcare industry trends, market dynamics, and competitive activities.

• Independently manage territory priorities and sales activities within a matrixed organization.

⛳️ Requirements

• A degree or equivalent experience, typically accompanied by 4+ years of relevant experience.

• Background in sales, account management, business development, or customer relationship management.

• Proven experience in managing customer relationships and facilitating sales, renewals, or account growth opportunities.

• Proficiency in using CRM technology to oversee customer activities, opportunities, or sales pipelines.

• Experience in selling to or maintaining relationships with Integrated Delivery Networks (IDNs), hospitals, or healthcare systems.

• Background in healthcare sales, healthcare distribution, healthcare services, medical products, or related sectors.

• Experience managing complex or strategic accounts with multiple decision-makers and stakeholders.

• Strong consultative and solution-selling abilities, with demonstrated negotiation skills.

• Experience in supporting contract negotiations, renewals, solution implementations, or cross-selling efforts.

• Capability to convey financial value, ROI, cost savings, and business outcomes to clients.

• Knowledge of healthcare market dynamics, reimbursement, 340B, or other issues impacting health systems.

• Strong business and financial acumen.

• Experience working collaboratively in a matrixed organization.

• Familiarity with Salesforce or similar CRM systems.

• Excellent presentation, organizational, problem-solving, and communication skills.

• Willingness to travel up to 75%, including overnight trips.

• A valid driver's license and the ability to travel within the assigned territory.

• Physical capability to lift up to 25 pounds and perform occasional physical activities related to client visits or business travel.

🏝️ Benefits

• Competitive compensation package.

• Potential annual bonus or long-term incentive opportunities.

• Comprehensive Total Rewards benefits package.

• Commitment to equal employment opportunities.

• Provision for reasonable accommodations during the job search or application process.