Engineering Manager, SRE

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Lead the Site Reliability Engineering team, functioning as a 60% individual contributor and 40% in a leadership capacity.

• Oversee the onboarding, feedback, performance evaluation, career progression, and hiring of direct reports.

• Facilitate the career advancement of team members and promote alignment with company objectives.

• Act as the representative for the team within the engineering department and to senior leadership.

• Establish SRE goals, set priorities, and define delivery commitments.

• Manage the support rotation and the on-call schedule.

• Determine technical direction and review the outputs of the team.

• Be responsible for Remote's core infrastructure, which includes Kubernetes, AWS, PostgreSQL, DNS, TLS, and CI infrastructure.

• Enhance the reliability practices encompassing SLOs, error budgets, incident response, and observability.

• Collaborate with the Security team on threats, patching, infrastructure controls, and compliance obligations.

• Administer relationships with platform vendors, including renewals and commercial discussions with support from the Director.

• Optimize the balance between operational load and project delivery while expanding the SLO framework.

⛳️ Requirements

• Proven experience in leading an SRE, infrastructure, or platform engineering team.

• Accountability for the growth, performance, and career development of reports.

• Ability to coach both technical skills and soft skills.

• Experience in addressing underperformance directly and in a timely manner.

• Background in hiring engineers.

• Practical experience in site reliability, DevOps, or cloud infrastructure engineering.

• Proficiency with Kubernetes in a production environment.

• Experience with AWS at a significant scale.

• Hands-on experience in building and scaling AI infrastructure.

• Strong foundation in observability practices and principles.

• Familiarity with Infrastructure as Code using Terraform.

• Experience with CI/CD systems such as GitLab CI, GitHub Actions, or Jenkins.

• Skills in Docker and shell scripting.

• Experience in managing a reliability practice, including incident response, on-call duties, SLOs, and error budgets.

• Understanding and experience in working within regulated environments.

• Exceptional ability to prioritize between operational responsibilities and project tasks.

• Proficient written communication skills in a fully distributed, asynchronous setting.

• Capacity to establish relationships across various teams.

• Submission of application and CV in English is required.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, learning, and wellness (including gym memberships).

• Mental health support services.

• Stock options.

• Home office budget and IT equipment provided.

• Emphasis on life-work balance and schedule flexibility.

• Access to employee resource groups (Women, Disability, Queer, Minorities in Tech).

• Workplace accommodations available during interviews and beyond.