Engineering Manager, FDE Agentic Platform

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and guide a team of Forward Deployed Engineers in creating agentic solutions within North's on-premises environments.

• Take ownership of customer success from the initial technical implementation all the way through to delivery.

• Collaborate with Product, Engineering, and Sales teams to influence the delivery of enterprise AI.

• Establish and maintain relationships with technical stakeholders on the client side.

• Promote continuous improvement and innovation in the development of agentic solutions.

• Define and execute processes that facilitate the scalable development and deployment of agents across various client environments.

• Address complex challenges and securely integrate AI into sectors such as finance, healthcare, and telecommunications.

⛳️ Requirements

• Over 8 years of experience in software engineering.

• More than 2 years of experience in managing software engineering teams.

• Proven experience in leading engineers within a fast-paced, high-growth environment.

• Practical experience in building and deploying enterprise software at scale, particularly with a focus on agentic applications.

• Strong sense of agency and proactive problem-solving capabilities.

• A doer mentality with the ability to execute effectively in dynamic environments.

• Exceptional communication skills in English, including the ability to translate technical concepts for both technical and business audiences.

• Experience with AI/ML infrastructure is a plus.

• A background in enterprise security and compliance is also a plus.

🏝️ Benefits

• A weekly lunch stipend of $75/£75 or its equivalent in your local currency.

• Comprehensive health and dental benefits, including a separate budget for mental health support.

• RRSP matching, 401K, and Pension Scheme.

• 100% parental leave top-up for up to 6 months, applicable to either parent.

• Annual enrichment benefits covering arts & culture, fitness/wellness, quality time, and a workspace improvement credit.

• Education and learning stipend for conferences, courses, and coaching opportunities.

• 6 weeks of paid vacation (30 working days).

• Budget allocated for remote employees to travel to other office locations, alongside an annual company offsite.

• Daily lunch program, abundant snacks, and frequent community and social events for onsite employees.

• Co-working benefits for employees who are not situated near an office.

• A $500 home office stipend.