Engineering Manager, Developer Infrastructure

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead, mentor, and develop engineers by setting clear expectations, providing regular feedback, and facilitating career growth and performance management.

• Foster a team culture rooted in ownership, collaboration, continuous learning, and technical excellence.

• Manage the team’s roadmap, balancing urgent developer requirements, foundational enhancements, and the long-term health of applications.

• Direct the technical strategy for the Rails monolith, enhancing code structure, maintainability, scalability, reliability, and security.

• Spearhead foundational upgrades across Ruby, Rails, and associated frameworks and dependencies.

• Organize migration and release plans in collaboration with impacted teams.

• Enhance developer productivity through shared tooling, continuous integration checks, testing infrastructure, documentation, and streamlined development workflows.

• Supervise shared application infrastructure, including feature flags, end-to-end tests, and infrastructure-as-code within the monolith.

• Coordinate cross-team initiatives and clarify project scope, ownership, dependencies, risks, and progress.

• Collaborate with product engineering teams to address recurring technical challenges and assist in the adoption of shared tools and standards.

• Define and monitor metrics such as quicker feedback loops, fewer recurring failures, and reduced time spent navigating platform limitations.

• Work with engineering leaders and product teams to prioritize platform investments and align technical advancements with business objectives.

• Engage hands-on in solution design, code reviews, and technical tasks where beneficial.

⛳️ Requirements

• Proven experience in managing software engineers, encompassing coaching, career development, performance reviews, and recruitment.

• Strong backend engineering expertise in Ruby on Rails with a track record of maintaining production applications.

• Solid technical judgment across aspects of application architecture, testing, performance, reliability, and security.

• Experience leading platform, infrastructure, developer experience, or other technical initiatives serving multiple teams.

• Strong project and program management capabilities, including coordinating dependencies, managing delivery risks, and guiding changes through implementation.

• Ability to translate broad technical requirements into a prioritized roadmap and effectively communicate the significance of the work.

• Excellent collaboration skills and the ability to build consensus among teams with varying priorities.

• Comfort in navigating between people management, technical guidance, and delivery while empowering engineers to take ownership.

• Experience in evolving a large Rails monolith or supporting high-traffic web applications.

• Experience leading significant framework upgrades or migrations across multiple teams.

• Proficiency in enhancing CI pipelines, test suites, feature flag systems, or developer tooling.

• Familiarity with infrastructure-as-code, React, Remix, or GraphQL.

• Experience in e-commerce or health technology sectors.

• Experience in thoughtfully integrating AI-assisted tools into engineering workflows, with a focus on code quality, security, and maintainability.

🏝️ Benefits

• Generous paid time off and competitive salary.

• Fullscript’s RRSP matching program to support financial well-being.

• Flexible benefits package and workplace wellness initiatives.

• Training budget along with company-wide learning programs.

• Discounts on Fullscript's range of products.

• Option to work in-office, remotely, or a combination of both.