
Engagement Manager
Posted Aug 28

Posted Aug 28
This is a fully remote position, open to applicants in United States.
• Oversee the delivery management of multifunctional medium- and large-scale AWS initiatives.
• Handle project planning, ensure delivery assurance and verification, track and report progress, and develop risk/mitigation strategies.
• Guarantee that programs yield financial advantages and transformative results for clients.
• Spot and cultivate new business opportunities.
• Plan and implement multi-year roadmaps for product, application, and service portfolios in collaboration with engineering leads.
• Ensure high-quality execution and swiftly resolve customer concerns.
• Coordinate, assess, monitor, and communicate the health of programs.
• Contribute to strategies that span the organization and assist in shaping the team's roadmap and service portfolio.
• Promote continuous improvement across processes, services, and technologies.
• Foster a collaborative atmosphere and provide coaching or mentoring to team members.
• Recruit, inspire, and develop personnel focused on service delivery and client-contract performance metrics.
• A Master's degree or equivalent practical experience.
• At least 8 years of experience in delivering digital transformation projects to global clients.
• Proven experience in program management, client service, and/or management consulting.
• Familiarity with leading teams utilizing agile methodologies and frameworks such as Scrum, Kanban, or XP.
• Excellent verbal and written communication skills with technical and business leaders at all levels within large organizations.
• Proficiency in business analysis and quantitative analysis techniques for informed decision-making.
• Capability to operate with minimal supervision in a dynamic and time-sensitive setting.
• Awareness of and eagerness to learn and implement emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing.
• Exposure to AWS is an advantageous asset.
• Experience in team management is essential.
• Practical experience with state-of-the-art AI, ML, data, and cloud technologies.
• Continuous opportunities for skill enhancement.
• Chance to collaborate with Fortune 500 companies and innovative disruptors.
• A research-driven atmosphere boasting over 60 patents.
• A collaborative, energetic team environment.
• Opportunities for coaching and mentoring.
• Professional development and learning prospects.
Mercor
ICF
ICF
The Cigna Group
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