Engagement Lead, Incident Response Partner Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise incident response initiatives conducted by CrowdStrike's partners.

• Assist in the formulation and monitoring of project tasks and client deliverables.

• Oversee the progress of delivery-team and client tasks to ensure workflow remains on schedule.

• Coordinate with customers and CrowdStrike partners regarding investigation scope, objectives, and required effort.

• Aid partners in communicating with executives regarding forensics and malware analysis.

• Educate partners on techniques to identify malicious actors within extensive datasets.

• Effectively coordinate under the guidance of external counsel.

• Mentor and coach partners on advanced host- and network-based forensics across Windows, Mac, and Linux platforms.

• Evaluate and offer strategic, applicable, and feasible recommendations to enhance organizations’ security posture during and post-incidents.

• Review reports, presentations, recommendations, and findings for stakeholders, including customer management, regulators, and legal counsel.

• Manage projects and synchronize team activities to maintain workflow efficiency.

• Plan and facilitate internal process-improvement projects with cross-functional teams.

• Maintain and refresh templates and internal documentation processes.

⛳️ Requirements

• Proven experience in team leadership within a matrixed consulting environment.

• Proficient in developing and nurturing relationships in a consulting setting, ideally involving incident response.

• Experienced in conducting or managing incident response investigations, including targeted threats like ransomware, eCrime, and Business Email Compromises (BECs).

• Skilled in project management from initiation through to delivery.

• Experience in managing external resources effectively.

• Background in implementing technology-related projects.

• Capable of working independently with minimal supervision.

• Demonstrated self-learning abilities and initiative in a dynamic, fast-paced environment.

• Strong communication and interpersonal skills.

• Excellent organizational and multitasking capabilities.

• Superior analytical and problem-solving skills.

• Leadership and team-management experience with cross-functional groups across global divisions.

• Proficient in documentation management and project management tools.

• Keen attention to detail under pressure.

• Effective time-management skills and ability to meet deadlines.

• Experience in collaborating with project stakeholders regarding project specifics and deliverables.

• Skilled in identifying and implementing process efficiencies while monitoring updated workflows.

• Ability to proactively and independently achieve results in small-team settings.

• Experience in consulting organizations.

• Proven track record of utilizing AI technologies to enhance decision-making, streamline workflows, improve efficiency, and drive business results.

• Competent in reviewing technical investigation findings for precision, consistency, and completeness.

• Willingness to travel on short notice, up to 30% of the time.

• May be required to undergo and pass alcohol and/or drug tests periodically during employment.

🏝️ Benefits

• Leading market compensation and equity awards.

• Comprehensive wellness programs for physical and mental health.

• Generous vacation and holiday policies for rest and recharge.

• Paid parental and adoption leave policies.

• Professional development opportunities available for all employees, regardless of position or level.

• Employee Networks, local community groups, and volunteer opportunities to foster connections.

• Dynamic office culture featuring world-class amenities.

• Performance bonuses.

• Equity grants.

• Health insurance.

• 401k plan.

• Paid time off.