Energy Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with utility providers and suppliers to confirm contract details, rates, and other pertinent information.

• Deliver prompt, high-volume customer service related to contracts, billing, and utility inquiries via email, phone, and internal team requests.

• Develop and uphold internal and client-facing reporting tools while adhering to established procedures.

• Oversee the entire lifecycle of Requests for Proposal (RFPs), from initiation to post-award follow-up, in support of the sales team.

• Review utility bills, supplier invoices, and contracts to extract essential data for procurement analysis, RFP preparation, and sales support.

• Analyze and extract information from large quantities of documentation, including extensive invoices.

• Facilitate and manage the complete contract assumption process, ensuring precision and timely execution.

⛳️ Requirements

• Proficiency in Microsoft Excel.

• Experience with CRM systems is preferred but not mandatory.

• Strong attention to detail with the capability to work independently as a proactive self-starter.

• Excellent organizational, time management, and prioritization skills.

• Strong critical thinking abilities with the skill to identify discrepancies, analyze complex information, and make informed decisions with minimal oversight.

• Capacity to handle a high-volume workload and competing priorities in a fast-paced environment.

• Adaptability and flexibility, with the ability to modify priorities and respond to evolving business needs.

• Exceptional interpersonal and communication skills.

• A minimum of 3–5 years of relevant professional experience in operations, the energy sector, the multifamily industry, or a comparable field is required.

• Over 2 years of non-ERCOT retail energy experience is strongly preferred.

• Candidates must be legally authorized to work in the United States without current or future visa sponsorship.

🏝️ Benefits

• Comprehensive health benefits (medical, dental, vision) with an option for dental buy-up.

• 10 company-paid holidays.

• Competitive paid time off (PTO) policy.

• Paid volunteer time off.

• 401k (pre-tax and Roth) benefits with company matching.

• Company-sponsored life, AD&D, short-term, and long-term disability insurance.

• Full-time, fully remote position.

• Occasional company-paid travel may be required.

• Remote Work Reimbursement.