Enablement Specialist, Go-To-Market Readiness

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute established tasks within product and program launch readiness initiatives

• Create documentation in Confluence

• Design eLearning courses using Articulate and EasyLlama

• Prepare toolkit materials such as FAQs and quick-reference guides

• Conduct discovery interviews with subject matter experts across Product, Clinical Program Operations, and Product Engineering

• Transform complex information into clear, precise content for revenue teams

• Utilize established enablement frameworks and templates for new products and pathways

• Oversee specific projects related to updates for existing programs and products

• Maintain GTM content in Confluence in an organized, up-to-date, and easily accessible manner

• Identify outdated or conflicting information to prevent confusion

• Monitor work and deadlines within the team's system of record

• Communicate with stakeholders when updates go live

• Collaborate with Product Marketing, Revenue Operations, Revenue Enablement, Clinical Program Operations, and Product Engineering

• Collect inputs, review drafts, and verify the accuracy of enablement deliverables

• Ensure that customer-facing teams receive consistent and accurate information regarding changes and their rationale

⛳️ Requirements

• Proven experience in a revenue-generating or B2B customer-facing role, such as sales, account management, or customer success

• Excellent written communication skills, with the capability to simplify complex or technical information into clear, straightforward content

• Willingness to ask questions, pursue answers, and follow through independently without waiting for perfect instructions

• Strong organizational skills and attention to detail, with the capacity to manage multiple tasks against deadlines

• Experience or certifications in instructional design, employee enablement, or project management (preferred)

• Familiarity with knowledge management systems like Confluence, an LMS, and project tracking tools such as Jira (preferred)

• Background in healthcare, digital health, or a B2B services environment (preferred)

• Authorization to work in the United States

🏝️ Benefits

• Relatively flat organizational structure

• Autonomy and a work environment focused on competence and belonging