Employee Relations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact for employee relations issues throughout the organization for all employees.

• Offer guidance, consultation, and assistance to leaders and employees on workplace and performance challenges, policy interpretation, investigations, conflict resolution, and employment practices.

• Function as the Human Resources subject matter expert in employee relations, workplace investigations, corrective actions, performance improvement documentation, and employment risk management.

• Collaborate with Human Resources Business Partners, Legal, and business leaders to deliver consistent guidance and support.

• Oversee intricate employee relations issues, which include workplace investigations, ethics hotline reports, and concerns regarding policy breaches, harassment, discrimination, retaliation, and employee grievances.

• Compile investigation summaries, findings, recommendations, and supporting documents while ensuring confidentiality.

• Keep accurate case documentation and reporting in line with company record retention policies.

• Interpret employment legislation, company policies, and HR procedures to ensure consistent, equitable, and legally compliant outcomes.

• Foster trusted relationships with leaders, Human Resources Business Partners, and cross-functional stakeholders.

• Advise leaders and Human Resources Business Partners on workplace issues, employee behavior, policy interpretation, and complex employment concerns.

• Track employee relations trends and suggest proactive strategies to enhance leadership effectiveness, employee engagement, and workplace culture.

• Assist with organizational changes, workforce transitions, and reduction-in-force initiatives through employee relations expertise and risk evaluation.

• Provide support for unemployment claims, responses to administrative agencies, and documentation related to employment matters.

• Identify opportunities to enhance Human Resources policies, procedures, manager resources, and employee relations practices.

• Design and lead training for managers on employee relations subjects.

• Execute other responsibilities as assigned.

⛳️ Requirements

• A Bachelor’s degree in human resources, business administration, or a related field is required.

• A Professional Human Resources certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) is preferred.

• Over 7 years of progressive Human Resources experience with substantial responsibility in employee relations, workplace investigations, performance management, and employment law.

• A minimum of 3 years of Human Resources experience within a property and casualty insurance carrier is required.

• Proven experience in conducting independent workplace investigations and managing complex employee relations situations.

• Experience collaborating directly with business leaders, Human Resources Business Partners, and Legal to address complex employment issues.

• Demonstrated ability to interpret employment laws, manage employment risks, and consistently apply Human Resources policies across the organization.

• Comprehensive knowledge of employee relations principles, workplace investigations, employment law, and Human Resources best practices.

• Strong understanding of federal, state, and local employment laws and regulatory requirements.

• Familiarity with property and casualty insurance operations, organizational structures, and business functions.

• Exceptional investigative, interviewing, documentation, and analytical abilities.

• Strong skills in conflict resolution, mediation, and problem-solving.

• Capability to evaluate employment risk and provide practical, business-oriented recommendations.

• Excellent consultative and relationship-building skills.

• Outstanding written, verbal, and interpersonal communication abilities.

• Capacity to manage highly sensitive and confidential information with professionalism and discretion.

• Strong organizational skills with the ability to handle multiple priorities and competing deadlines.

• Proficiency with Human Resources information systems, Microsoft Office applications, and case management documentation.

• Ability to exercise sound judgment while balancing legal compliance, employee experience, and business objectives.

🏝️ Benefits

• Annual incentive compensation.

• Medical, dental, vision, and life insurance.

• Accident, critical illness, and short-term disability insurance.

• Retirement plans with employer contributions.

• Generous time-off program.

• Programs designed to support employee well-being and financial security.