Employee Relations Partner

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Lead and facilitate investigations into possible breaches of company policies or the Code of Conduct.

• Oversee investigations within the Employee Relations Center of Excellence, analyzing data, implementing remediation, and maintaining records in a case management system.

• Examine investigation patterns and offer insights to refine policies, enhance processes, and improve training initiatives.

• Provide guidance on intricate workplace practices, interpretation of policies, and compliance with employment laws.

• Offer counsel on performance management, conflict resolution, employee relations matters, ADA processes, and enforcement of policies.

• Lead and assist in employee relations projects that align with organizational objectives.

• Collaborate with HR teams, Centers of Excellence, Compliance, legal counsel, and business leaders.

• Address sensitive internal and external issues with professionalism, empathy, and a customer-oriented mindset.

• Report directly to the Director of Employee Relations.

⛳️ Requirements

• Extensive experience in Employee Relations, particularly in managing complex workplace complaints and resolving conflicts.

• Global experience in ER investigations, with knowledge of employment laws and HR compliance across local, state, and federal levels in the Americas.

• Proven success in conducting both high-level and high-volume investigations within a Center of Excellence environment.

• Ability to navigate uncertainty, respond with urgency, and maintain attention to detail.

• Strong emotional intelligence, discretion, sound judgment, and problem-solving skills.

• Proficiency in analyzing trends and proactively proposing solutions.

• Excellent relationship-building and customer service capabilities, with a consultative approach.

• Focused on process enhancement and operational efficiency.

• Bachelor’s Degree in Business Administration, Human Resources, or a related field (or equivalent relevant experience).

• A minimum of 7 years in Human Resources, including 4 years in Employee Relations and at least 3 years conducting workplace investigations.

• Demonstrated experience managing complex, sensitive employee relations matters and mentoring associates and managers.

• Expertise in providing consultative advice on high-risk employee relations topics, performance management, and adherence to company policies and procedures.

• Experience utilizing investigation or ER/HR case management systems, generating reports, and analyzing data.

• Exceptional time management, organizational, prioritization, and deadline management skills.

• Commitment to discretion, integrity, and confidentiality.

• Excellent written and verbal communication skills.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations for applicants with disabilities.