Employee Relations Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Act as a reliable advisor and subject matter authority on intricate employee relations matters across retail locations, distribution centers, and corporate offices.

• Assess requests for disciplinary actions.

• Conduct impartial investigations into misconduct and ethical breaches.

• Provide risk-averse, policy-based recommendations to leadership and business stakeholders.

• Acquire a thorough understanding of retail business operations, policies, organizational frameworks, roles, and responsibilities.

• Collect, organize, and analyze complaint data for detailed investigative reports.

• Carry out preliminary evaluations of complaints and disciplinary action requests.

• Compile data, records, and evidence for investigative documentation and disciplinary suggestions.

• Collaborate with management to address employee relations concerns.

• Offer coaching and guidance to both management and staff.

• Work alongside legal counsel when necessary.

• Detect trends and root causes of workplace conflicts to suggest training or policy modifications.

• Undertake additional responsibilities as required.

⛳️ Requirements

• Bachelor’s Degree.

• At least 5+ years of progressive HR experience.

• Minimum of 3 years specifically focused on employee relations or workplace investigations.

• Experience in supporting a multi-site, diverse workforce, which includes retail hourly employees, supply chain/distribution center staff, and corporate professionals.

• Outstanding analytical skills with the capability to make objective, sound, and defensible decisions.

• Demonstrated success in collaborating with senior leaders as a credible and trusted resource.

• Strong proficiency in computer applications such as Word, Excel, PowerPoint, web browsers, and various tools.

• Previous experience in a retail setting is advantageous.

• Comfortable working in a remote setting.

🏝️ Benefits

• Opportunity to thrive in a fast-paced, dynamic environment within a company undergoing growth and transformation.

• Access to rewarding career advancement prospects across retail, distribution, digital, and corporate sectors.

• Comprehensive benefits package for eligible full-time employees, including medical, vision, and dental coverage.

• Employee discount.

• 401(k) retirement plan.

• Basic life insurance.

• Supplemental life insurance.

• Disability insurance.

• Voluntary benefits such as critical illness, hospital, and accident insurance.