Employee Experience Specialist

This is a fully remote position, open to applicants in Poland.

📋 Description

• Design and enhance employee experience processes throughout the employee journey, focusing on pivotal employee moments and daily interactions.

• Create a cohesive employee experience by integrating processes, programs, recognition, feedback mechanisms, and cultural initiatives.

• Engage in the mapping of comprehensive employee journeys, analyzing both current and future states, and developing service blueprints.

• Conduct employee research through interviews, focus groups, pulse surveys, and engagement analysis, transforming insights into prioritized actions.

• Oversee and develop recognition programs by implementing new strategies, boosting participation, and evaluating their effectiveness.

• Contribute to the design and advancement of recognition and cultural program mechanics, monitoring participation and assessing impact.

• Develop and coordinate employee experience initiatives, cultural rituals, and significant moments that embody the organization's values.

• Manage key Employee Experience metrics, such as engagement, belonging, cultural pulse, recognition participation, employee feedback, and retention rates.

• Create effective frameworks, templates, and playbooks to assist teams in delivering a consistent employee experience.

• Collaborate with HRBP, Talent Development, Internal Communications, Marketing, IT, and other stakeholders.

• Continuously streamline processes, eliminate unnecessary HR complexities, and enhance the employee journey.

⛳️ Requirements

• B2+ level of English proficiency.

• B2+ level of Russian proficiency.

• Over 4 years of experience in Employee Experience, Employee Engagement, Culture, HR Programs, or a related field.

• Demonstrated ability to design, launch, and continuously improve employee experience programs from start to finish.

• Strong program and project management capabilities, capable of juggling multiple initiatives and stakeholders simultaneously.

• Proficient in systems thinking, with the ability to unify distinct initiatives into a cohesive employee experience.

• Experience with employee listening programs, including surveys, pulse surveys, and focus groups, with the ability to convert insights into actionable steps.

• Familiarity with recognition or culture program mechanics.

• Experience in conducting employee research, analyzing feedback and engagement data, and translating insights into measurable enhancements.

• Excellent skills in stakeholder management and cross-functional collaboration.

• Background in recognition, rewards, or gamification programs.

• Knowledge of employee/customer journey mapping and service design methodologies.

• Understanding of service design principles or employee journey mapping.

• Experience with HR technology or employee engagement platforms.

• Familiarity with utilizing AI to enhance internal processes or employee experiences.

• Experience in global or distributed organizations.

🏝️ Benefits

• Private health insurance.

• Sports benefits.

• Comprehensive Mental Health Program.

• Free English lessons (online).

• Local language courses.

• Paid time off.

• Maternity leave support.

• Referral program rewards.

• Opportunities for upskilling, internal workshops, and participation in professional conferences and corporate events.