Employee Experience Specialist

This is a fully remote position, open to applicants in France.

📋 Description

• Take charge of employee training requests, office access/badge logistics, mail/package distribution, and ad hoc helpdesk tickets.

• Assess and process employee training requests in accordance with Learning Allowance guidelines.

• Ensure internal course accuracy on the 360Learning platform by updating the catalog, tagging, and cleaning content across over 700 courses.

• Maintain the Confluence knowledge base.

• Oversee administrative schedules for launching and reminding participants about engagement pulse surveys on Lattice.

• Manage daily facilities operations, including office access badges, mail/deliveries, basic maintenance coordination, and assistance tickets.

• Gather raw HR data for CSR reporting, including metrics on carbon footprint and EcoVadis documentation.

• Compile mandatory training reports for CSE on a quarterly and annual basis in collaboration with HR Operations.

• Coordinate event logistics for internal workshops, coaching co-development groups, team-building events, and company-wide Learning Days.

• Assist in the creation and updating of learning materials such as short modules, onboarding checklists, tutorial videos, and slide presentations.

• Monitor training completion rates and survey participation metrics.

• Generate monthly dashboards for People Experience.

• Provide support for daily office logistics and ad hoc facilities projects, including space planning, access management, and workspace modifications.

• Operate independently across L&D administration, facilities logistics, engagement survey support, and CSE compliance reporting.

• Identify operational inefficiencies and suggest automated workflows between 360Learning, HiBob, and administrative tracking tools.

• Collaborate closely with Customer Success and Product teams to ensure training offerings meet client requirements.

⛳️ Requirements

• Minimum of 1 year of experience in L&D Operations, People Ops, HR administration, workplace/facilities coordination, or event planning (internships/apprenticeships included).

• Comfortable managing daily workplace operations (badges, deliveries, ad hoc assistance tickets, maintenance follow-ups).

• Proficient with spreadsheets (pivot tables, formulas) for collecting CSR raw data, preparing CSE reports, and analyzing training requests.

• Highly organized, capable of multitasking, and committed to meeting administrative deadlines.

• Tech-savvy: proficient with tools such as learning platforms (360Learning), HR systems, and Google Workspace.

• Fluent in both French and English (written and spoken).

• Passionate about the Convexity working environment.

🏝️ Benefits

• Compensation package includes a base salary, a variable component, and equity.

• Work From Home stipend.

• RTT (Reduced Working Time).

• Lunch vouchers.

• Medical insurance.

• Gym subscription.

• One month of parental leave for the second parent.

• Flexible working hours.

• Full remote work option available anywhere in France.

• Six active employee resource groups: Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.

• Corporate Social Responsibility program and CSR Charter.

• Supportive Convexity culture with resources for team, product, and process development.