Email Marketing Specialist, Klaviyo

This is a fully remote position, open to applicants in Philippines, +2 more countries.

📋 Description

• Develop, schedule, and launch email and SMS campaigns and flows in Klaviyo for a range of US DTC brands.

• Set up and configure Klaviyo email and SMS accounts for new clients.

• Manage the campaign calendar, ensuring it is up to date, highlighting potential risks early, and ensuring deadlines are met.

• Prepare creative briefs for designers and copywriters, overseeing the email design process from initial brief to final approval.

• Gather and compile monthly performance reports for email and SMS accounts.

• Directly communicate with clients regarding campaign approvals, design feedback, and performance updates.

• Collaborate with the Retention Strategist and team (designer, copywriter) on all client deliverables.

• Maintain a keen design sense and identify any off-brand work.

• Implement lifecycle strategies for US DTC eCommerce brands.

⛳️ Requirements

• At least 2 years of practical experience with Klaviyo, including campaigns, flows, segmentation, and reporting.

• A minimum of 2 years of experience in an agency setting or managing multiple clients concurrently.

• Exceptional attention to detail - you identify errors before they are published, not afterward.

• Proficient written and verbal communication skills - you can produce a clear client update or design brief without needing reminders.

• Strong project management abilities - experience with ClickUp is advantageous.

• SMS experience (Klaviyo or Postscript) is a bonus.

• Proficient in Excel or Google Sheets.

• Submit your resume, a short cover letter, and a 2-minute introduction video. Applications lacking a video will not be considered.

🏝️ Benefits

• Collaborate daily with top-tier DTC retention strategists, paid social specialists, and eCommerce growth marketers.

• A dedicated pod structure - you will be supported by a strategist and designer, avoiding isolation.

• Access to continuous training and account reviews with leading retention practitioners and industry experts.

• Genuine career advancement opportunities - we prioritize internal promotions and are actively expanding this department.

• Gain exposure to a diverse array of established DTC brands spanning fashion, health & fitness, jewelry, beauty, and more.

• A close-knit team culture founded on Kaizen, transparency, and a sincere commitment to each other's growth.

• Flexible working hours, with prior notice.