Electronic Technician

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Installs, conducts technical maintenance on, and troubleshoots product and component hardware and software, primarily at customer locations.

• Executes scheduled inspections, cleaning, minor repairs, and additional services on products within a designated area.

• Confirms product functionality, resolves issues, and/or escalates them in accordance with established protocols.

• Organizes services and completes the necessary documentation.

• Collaborates with customers to ensure satisfaction and understanding of product usage.

• Employs diagnostic tools to identify and resolve hardware and software failures.

• Carries out component-level hardware repairs.

• Cleans and adjusts mechanical components.

• Configures and installs relevant software.

• Performs preventive maintenance in line with documented procedures.

• Restocks consumables as directed.

• Installs, moves, adds, modifies, and removes hardware and software products (IMAC/R).

• Trains customers on the use and operation of installed hardware and software.

• Engages in implementing strategies to meet agreed-upon KPIs.

• Assists with special projects as assigned.

⛳️ Requirements

• High school diploma.

• Active CFT registration.

• Valid driver's license.

• Personal vehicle.

• Technical degree in electronics, electrical engineering technology, or a related field.

• Availability to work in Porto Alegre and surrounding areas.

🏝️ Benefits

• Equal opportunity and a commitment to diversity.

• Ongoing hardware and software training (hands-on, classroom, and online).