Electrification Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver program recruitment and technical support services for clients contemplating the electrification of light-, medium-, and heavy-duty fleet vehicles.

• Engage in daily calls and face-to-face meetings with commercial, industrial, and public fleet clients.

• Inform customers about the advantages of fleet electrification and associated technologies.

• Assess the potential financial savings from conversion opportunities.

• Record outreach and meeting activities in the program's CRM tool.

• Identify obstacles to electrification and provide support services to address them.

• Conduct financial and business case analyses for various deployment options, including purchasing, leasing, and energy as a service.

• Act as a liaison between the utility distribution group and clients to assess new load and coordinate transformer upgrades.

• Assist in evaluating customer-side upgrades.

• Offer internal and external stakeholder support for budgeting, procurement, and board meetings.

• Help clients identify and apply for grants and funding opportunities.

• Provide technical training content and conduct live training sessions on electric vehicles, EV charging infrastructure, maintenance, and fleet conversions.

• Lead or assist in project research on codes, zoning, parking, building, and project viability requirements.

• Aid clients in obtaining vendor bids for site development, vehicles, equipment, and services.

• Participate in client-sponsored and industry events to connect with customers and trade allies.

• Ensure a high level of customer satisfaction with the program.

⛳️ Requirements

• Bachelor’s Degree in Business, Sustainability, Environment, Communications, Engineering, or related fields, OR 4+ years of experience in Account Management, Sales, Customer Engagement, Energy Efficiency, Consulting, or a related area.

• Must be able to pass a background check.

• Valid driver’s license required.

• Must successfully pass a Motor Vehicle Records (MVR) check and drug screening.

• A reliable vehicle for local travel is necessary.

• Local travel is required 20% to 30% of the time.

• Technical experience with light, medium, and/or heavy-duty electric vehicles and/or electric vehicle charging equipment is preferred.

• Experience working directly with a Utility or in a consultative role is essential.

• Familiarity with a Customer Relationship Management (CRM) application such as Salesforce or Microsoft Dynamics is required.

• Experience in Data Analysis using Tableau or PowerBi is advantageous.

• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel) is necessary.

• Exceptional written communication and presentation skills are required.

• A proactive approach to continuous learning is essential.

• Self-motivated individual capable of working independently.

• Strong organizational skills are needed.

• Attention to detail is critical.

• Ability to prioritize tasks and manage multiple responsibilities.

• Well-developed phone presence and comfort in initiating conversations are important.

• All candidates must be authorized to work in the United States.

• This position is not eligible for new H-1B visa sponsorship by ICF.

🏝️ Benefits

• Flexible workplace arrangements.

• Commitment to work-life balance.

• Donation matching programs.

• Opportunities for volunteer work.

• Tuition reimbursement available.

• Access to professional development resources.

• 401k matching contributions.

• Employee Stock Purchase Plan.

• Mileage reimbursement for local travel.

• Reasonable accommodations during the application and employment process.