Ejecutivo Call Center Junior

This is a fully remote position, open to applicants in Chile.

📋 Description

• Manage and handle incoming phone calls through the contact center.

• Receive, evaluate, and respond to emails from the Customer Service inbox.

• Address customer requests, incidents, and inquiries in accordance with established procedures and protocols.

• Document and track actions taken on the appropriate platforms.

⛳️ Requirements

• Minimum of 1 year of experience in contact center services or customer support.

• Excellent service attitude, clear communication, and a friendly approach towards clients.

• Ability to work under pressure and handle multiple requests simultaneously.

• Strong customer focus and problem-solving skills.

• Proficient in Microsoft Office and contact center platforms.

• Indicate salary expectations in your application.

🏝️ Benefits

• 40-hour work week.

• Opportunities for professional development.

• Comprehensive health, dental, catastrophic, and life insurance at no cost to the employee and their dependents.

• Meal service available on company premises.