Education Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the entire learning cycle for both technical and customer-facing teams, starting from needs assessment through structured tracks, workshops, courses, assignments, and evaluations.

• Transform intricate product, technical, and business subjects into engaging learning experiences tailored for a variety of audiences.

• Develop educational resources such as courses, playbooks, guides, and simulations.

• Lead interactive sessions for teams that are globally distributed.

• Utilize AI tools for conducting research, creating content, personalizing learning experiences, and building assessments, all while ensuring quality standards are upheld.

• Collaborate with Product, Product Marketing, Sales, and Customer Success to implement educational programs that align with product launches and business objectives.

• Establish and monitor learning metrics, including retention rates, course completion, practical application on the job, and overall performance impact.

• Maintain a centralized repository of reusable educational materials.

• Independently manage various learning initiatives from conception through to execution.

⛳️ Requirements

• A minimum of 3 years of experience in Learning & Development, Instructional Design, or Enablement.

• Preferably experience in a SaaS, IT, or Fintech sector.

• Strong understanding of adult learning principles (LXD).

• Proven success in designing multi-channel learning programs rather than just isolated webinars.

• Practical experience with AI tools for content creation, research, and analytics.

• Ability to critically assess AI-generated outputs for precision.

• Exceptional presentation skills for both technical and non-technical audiences across various time zones and cultures.

• Emphasis on practical application and quantifiable business results.

• Self-motivated and well-organized.

• Proficient in collaborating with subject matter experts, product leaders, and executive stakeholders.

• Comfortable using modern LMS platforms, design tools, and new workplace technologies.

• Advanced to fluent English proficiency (C1+ or native-level).

• Strong executive communication, presentation, and copy-editing abilities.

🏝️ Benefits

• Remote-first, trust-based culture without mandatory office attendance or tracking.

• Option to work from offices or coworking spaces when available.

• Flexible working hours, free from a fixed 9-to-5 schedule.

• Additional day off for your birthday.

• Ten personal days granted each year.

• Seven sick days without the need for paperwork.

• Extra time off during the Christmas and New Year period.

• Opportunities for personal development and learning.

• Coverage for role-specific events, including design conferences and marketing forums.

• Financial bonuses for marriage and the arrival of a new baby.

• Fully covered team offsite gatherings several times a year.

• Access to essential work tools and equipment.

• Commitment to equal opportunity, fostering a diverse and inclusive workplace.