Education and Training Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Define, manage, execute, and oversee Learning and Assessment projects and initiatives.

• Assess the effectiveness of training programs and implement improvements to enhance engagement, learning, and retention.

• Ensure training materials and programs remain current, accurate, and effective.

• Maintain up-to-date knowledge of instructional design, training methods, tools, and techniques.

• Collaborate with subject matter experts and manage item banks/exam content systems.

• Generate statistical data to inform and report on training and content development activities.

• Employ diverse training methods tailored to different audiences.

• Conduct or facilitate necessary and recommended training sessions.

• Ensure that training milestones and objectives are achieved within the approved budget.

• Foster working relationships with department and division staff, volunteers, contractors, and stakeholders.

• Adhere to ANSI processes and procedures for organizational accreditation.

• Partner with internal and external audiences, cross-divisional stakeholders, and subject matter experts.

• Perform additional assigned duties.

⛳️ Requirements

• Bachelor’s Degree, Certification, or equivalent in Education/Training, Instructional Design, or a related field.

• A minimum of two years’ experience in training diverse audiences, both virtually and in-person.

• At least one year of experience in an education or assessment-related organization is preferred.

• Strong foundation in instructional design and adult learning theory.

• Proficient in writing clear, logical, and grammatically correct communications and training documents.

• Excellent facilitation skills across various situations and delivery methods.

• Ability to utilize data to generate meaningful insights.

• Capability to inspire and motivate staff and volunteers.

• Experience with instructional design tools, including Articulate Storyline/360 and other e-learning platforms.

• Familiarity with Agile Methodologies and project management tools, such as Asana, is desirable.

• Understanding of Learning Management Systems.

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).

• Strong leadership, flexibility, collaboration, organizational skills, attention to detail, interpersonal skills, and customer experience assessment abilities.

• Ability to maintain a positive attitude even under stressful conditions.

🏝️ Benefits

• Fully remote or approved remote setting.

• Opportunities and requirements for evening/weekend work and travel.