Education Advisor – Portuguese, Spanish Speaker

This is a fully remote position, open to applicants in Colombia, +1 more country.

📋 Description

• Oversee inquiries from potential students and facilitate sales efforts in the Brazilian and Colombian markets, with the possibility of expanding to the broader Latin American region.

• Address sales inquiries received through phone calls, emails, the website, social media platforms, Google Ads, and online directories.

• Comprehend the needs of prospective students and offer guidance on appropriate courses, study locations, and the enrollment process.

• Keep precise and current records within the company CRM system.

• Follow up with prospective students, manage an active sales pipeline, and strive to meet established targets.

• Assist in marketing and business development initiatives within the Brazilian and Colombian markets.

• Deliver customer service to students and partners, addressing routine issues and escalating concerns when necessary.

• Adhere to internal processes and collaborate with Direct Sales, Admissions, Marketing, and school teams.

• Ensure that all communications are clear, accurate, timely, and professional to enhance the student experience.

⛳️ Requirements

• Proficiency in written and spoken English, Portuguese, and Spanish.

• Prior sales experience, preferably in the education sector, study-abroad industry, or a similar service environment.

• Experience engaging with customers or students from diverse cultural backgrounds.

• International study or work experience is a plus.

• A third language is advantageous.

• Proficiency in English beyond the required level or knowledge of another additional language is beneficial.

• Customer service experience is preferred.

• Excellent written and verbal communication skills.

• Ability to build rapport and conduct effective sales discussions.

• Well-organized and detail-oriented, capable of managing a diverse workload, multiple inquiries, and follow-up deadlines.

• Comfortable working towards objectives and sales targets while prioritizing tasks in a dynamic environment.

• Confidence in utilizing digital communication tools and CRM systems.

• Eligibility to work as a contractor (freelancer) in the country of residence.

🏝️ Benefits

• Commission.

• Remote work opportunities.

• Chance to contribute to Bayswater Education’s one-for-one social mission.