Ecommerce Specialist, Marketplace Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Supervise daily e-commerce activities across Shopify and various marketplaces.

• Ensure product listings, pricing, and inventory are maintained accurately.

• Oversee compliance with marketplace regulations and address any listing or policy concerns.

• Confirm that the Shopify store is operational, up-to-date, and optimized for conversion.

• Process and monitor customer orders on all platforms.

• Collaborate with logistics and suppliers to guarantee timely and precise delivery.

• Address customer inquiries, returns, and issues efficiently.

• Assist with marketing initiatives, SEO-focused content, and promotional efforts.

• Manage and coordinate activities related to influencer and affiliate marketing.

• Enhance the digital customer journey and overall performance of the store.

• Analyze sales patterns, customer behaviors, and marketplace outcomes.

• Suggest enhancements for listings, pricing, marketing strategies, and user experiences.

• Compile regular reports and work with marketing, design, logistics, and IT teams.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, E-commerce, or a related discipline (mandatory).

• A minimum of 3+ years of demonstrated experience in managing e-commerce operations on Shopify and major marketplaces (e.g., Amazon, eBay, Lazada).

• Strong understanding of order management, online merchandising, e-commerce best practices, SEO for e-commerce, and conversion optimization.

• Experience in supporting comprehensive marketing campaigns, content development, and digital customer journeys.

• High proficiency in Shopify, including Shopify 2.0, marketplace seller dashboards, and third-party integrations.

• Competent in data analytics tools, reporting dashboards, and Microsoft Office Suite.

• Excellent problem-solving, organizational, and communication skills with a keen eye for detail and accuracy.

• Ability to multitask and prioritize effectively within a fast-paced, deadline-oriented environment.

• Knowledge of Google Ads, Facebook Ads, and email automation is highly beneficial.

• Capability to collaborate across marketing, logistics, design, and IT departments.

• Familiarity with digital marketing platforms, including Google Ads, Facebook Ads, and email automation, is a significant advantage.

• Background in drop-shipment fulfillment and marketplace setup is highly advantageous.

• Practical experience in managing affiliate marketing and influencer campaigns is highly preferred.

🏝️ Benefits

• Permanent work-from-home arrangement.

• Monday–Friday: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time).

• Health Maintenance Organization (HMO) coverage with two free dependents and medical reimbursements.

• Government-mandated benefits.

• Opportunities to collaborate with leading companies in Australia and beyond.

• Training programs aimed at career development.

• Engaging company outings, team activities, and wellness sessions.

• Supportive and inclusive company culture.

• Dedicated managers committed to your growth and success.

• Competitive salary and benefits.

• Additional entitlements.

• Structured career development programs.

• Equal opportunity and inclusive workplace.