Ecommerce, Mobile App Content Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee and refresh content across the mobile application and associated website processes utilizing the app CMS and Adobe Experience Manager (AEM).

• Create, evaluate, publish, and conduct quality assurance on app content, encompassing product details, visuals, banners, promotions, announcements, and business communications.

• Organize and implement daily mobile app content modifications to align with marketing strategies, ecommerce goals, and operational updates.

• Execute QA testing on app pages, content modifications, software releases, and new features to detect bugs, formatting discrepancies, broken links, and content inaccuracies.

• Collaborate with digital marketing, ecommerce, product, UX, and creative teams to facilitate feature launches, improvements, and promotional activities.

• Employ mobile-first UX best practices in content arrangement, design, and presentation to enhance usability and customer experience.

• Analyze in-app user behavior, engagement, and performance indicators to discover opportunities for content and UX enhancements.

• Work alongside creative and design teams to ensure assets are correctly sized, optimized, and integrated for mobile app deployment.

• Assist in app upgrades, feature transitions, and new content launch procedures from a content readiness and QA viewpoint.

• Verify that all content adheres to brand guidelines, accessibility standards, and app store prerequisites.

• Offer daily coordination and direction for mobile app content updates, including collaboration with AEM content authors as necessary.

• Maintain documentation related to app content workflows, publishing protocols, and QA procedures.

⛳️ Requirements

• Bachelor’s degree, relevant certifications, or equivalent practical experience in Digital Marketing, Ecommerce, Mobile UX, Web/App Content, or a related discipline.

• 1–3 years of experience in managing content for mobile applications, ecommerce platforms, or mobile-oriented digital experiences.

• Practical experience in authoring and publishing content using Adobe Experience Manager (AEM) or a comparable enterprise CMS.

• Experience in supporting app content updates, QA testing, and release coordination within a fast-paced environment.

• Strong attention to detail with a proven capacity to identify content, formatting, and UX issues prior to release.

• Solid comprehension of mobile-first UX principles, accessibility expectations, and content best practices.

• Familiarity with mobile app analytics tools.

• Working knowledge of basic HTML and SEO considerations for mobile and app contexts.

• Excellent written and verbal communication abilities, including proofreading and content evaluation.

• Highly organized with the capability to manage multiple priorities and deadlines autonomously.

• Comfortable working cross-functionally while taking ownership of assigned tasks.

🏝️ Benefits

• A comprehensive benefits package that includes paid time off.