Ecommerce Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Develop e-commerce websites tailored to meet client requirements.

• Maintain up-to-date information on pricing, product details, and visuals for web stores.

• Comprehend the invoicing processes for different types of stores.

• Manage and refresh current customer e-commerce platforms based on online ticketing submissions.

• Evaluate landing pages, product descriptions, checkout procedures, and other e-commerce features for visual effectiveness, precision, and usability.

• Collaborate with partner organizations to facilitate template and product integration and testing on third-party systems.

• Supervise project schedules for the development of e-commerce sites.

• Comply with service-level agreements regarding site maintenance requests.

• Coordinate order fulfillment and liaise with suppliers through an e-commerce platform.

• Offer administrative and project assistance for e-commerce initiatives.

• Execute miscellaneous tasks relevant to the position.

⛳️ Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related discipline.

• At least 2 years of experience in customer service, order management, or e-commerce roles.

• Excellent verbal and written communication skills in English.

• Ability to work during overnight or graveyard shifts in Philippine time or within US business hours.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Competent in Google Workspace (Sheets, Gmail, Docs).

• Basic familiarity with Adobe Illustrator, Adobe Photoshop, and Canva is preferable.

• Direct experience in retail or the home and garden sector is not essential; relevant e-commerce experience is advantageous.

• Prior experience in building stores on Shopify or other platforms is beneficial but not mandatory.

• Knowledge of various e-commerce platforms (e.g., Shopify, BigCommerce) is highly beneficial.

• Experience with online ticketing/request systems is a plus.

• Strong organizational and time management abilities.

• Attention to detail is crucial.

• Proficient communication skills.

• Problem-solving and analytical skills.

• In-depth understanding of e-commerce and technical knowledge.

🏝️ Benefits

• Permanent work-from-home arrangement.

• Provision of company equipment.

• Employer contributions to government-mandated benefits.

• Internet stipends available upon regularization.

• HMO coverage upon regularization (with an option to enroll as early as Day 1).

• Paid time off credits and service incentive leaves.

• Major spring and winter live company events.

• Monthly virtual appreciation events for employees.

• Access to company-sponsored career skills training courses.

• A corporate culture dedicated to your personal and professional development.

• Competitive salary packages in the industry.