Ecommerce Demand Planner

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Create and uphold the bottom-up forecast model for DTC and Amazon on a global scale, encompassing both US and international markets.

• Take ownership of SKU- and channel-specific demand forecasts for Calendar, Frame, and Buddy, transforming market and operational data into SKU-level demand and revenue estimates.

• Consider Amazon Buy Box performance, promotional events, advertising efforts, and inventory levels.

• Factor in DTC traffic, conversion rates, marketing strategies, and the promotional schedule.

• Collaborate with Commercial teams to assess the effects of promotions and pricing adjustments on demand.

• Predict demand for new product and variant introductions, including ramp-ups and phase-outs, in conjunction with Commercial.

• Coordinate with Commercial and Finance on the revenue strategy and provide demand forecasts to inform the marketing budget.

• Work alongside the Retail Demand Planner to integrate retail forecasts and performance into ecommerce demand forecasting.

• Collaborate with Supply Planning to address inventory challenges and opportunities; maintain ownership of the demand signal while Supply Planning manages purchasing and replenishment.

• Assist in the monthly S&OP forecast cycle by presenting analyses of forecast accuracy and comparing forecasts to actuals, while identifying risks and potential upsides and documenting assumptions and scenarios.

• Keep records of demand assumptions and historical adjustments, distinguishing between baseline and promotional demand.

• Develop scenario plans when there are changes in pricing or product assortment.

• Facilitate the implementation and adoption of Pigment while enhancing models, dashboards, and processes.

⛳️ Requirements

• 4-7 years of experience in demand planning, revenue forecasting, analytics, or a related field for physical products, preferably in an omnichannel environment.

• Practical experience in forecasting for Amazon and DTC, and understanding how stock-outs, Buy Box loss, and price alterations impact historical data.

• Strong grasp of forecasting principles (seasonality, time-series methods, promotional lift) and advanced skills in Excel or Google Sheets.

• Proficiency in working with data in BI tools (Omni, Looker, Tableau, or similar) to analyze performance and generate reports.

• Proven history of collaboration with Commercial, Marketing, Finance, and Supply Chain, and effectively communicating the narrative behind the data.

• Bachelor’s degree in Operations, Supply Chain, Finance, Economics, Analytics, or a related field.

• Entrepreneurial mindset: adept at navigating ambiguity, taking ownership, and fostering continuous improvement.

• Familiarity with Pigment or a comparable planning platform (Anaplan, o9, Kinaxis).

• Experience in international or multi-region ecommerce forecasting.

• Experience in forecasting new product launches, particularly consumer hardware with significant holiday seasonality.

• Knowledge of S&OP or monthly demand review processes, and familiarity with an ERP system such as NetSuite.

🏝️ Benefits

• Competitive Salary + Equity Package

• 401K matching

• Wellness, learning, and home-office budgets

• Health, Dental & Vision Medical Plans

• Tremendous autonomy to set the direction of your work

• Unlimited PTO

• Company holidays on the first Friday of every month (Excluding November, December, and January)

• Medical, dental, vision, and paid time off