Ecommerce Associate Account Director

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Manage a portfolio of 4–6 lifestyle accounts, focusing on high-AOV or high SKU count consumer durables.

• Act as the main strategic partner for clients on a daily basis, taking charge of the performance narrative and spotting growth opportunities.

• Ensure that marketing initiatives align with business goals and demonstrate full-funnel performance across extended purchase cycles.

• Guide clients through strategies for awareness, consideration, and conversion beyond just last-click attribution.

• Collaborate with Project Managers to ensure timely execution of projects.

• Work together with the Account Director to develop quarterly strategies and long-term growth plans.

• Leverage AI technologies to improve and optimize business processes.

• Utilize Power Digital's Nova ecosystem in relation to the department.

• Conduct weekly client calls for larger accounts and assist in PM-led calls for smaller accounts.

• Convert Power Circuit roadmap outputs into weekly account priorities and highlight any strategic deviations.

• Monitor full-funnel performance and provide actionable insights regarding measurement complexities.

• Coordinate paid, SEO, content, email, and creative teams to implement a cohesive account strategy.

• Support retention strategies by analyzing repeat purchase rates, LTV by acquisition cohort, and post-purchase lifecycle performance.

• Assist the Account Director with quarterly strategy, renewal preparations, and discussions on service expansion.

• Build and sustain client relationships, contributing to a retention rate of at least 90% across accounts.

• Utilize Iris and Nova daily, proactively identify performance issues, and maintain a 100% Pulse cadence.

• Mentor and develop the team, driving marketing strategy, execution, client retention, and revenue growth.

⛳️ Requirements

• Advanced proficiency in spoken and written English is mandatory for this position.

• 4–7 years of experience in lifestyle, high-AOV, or considered-purchase marketing, with a background in managing client relationships on a daily basis.

• Comprehensive understanding of full-funnel strategy: the interaction between awareness, consideration, and conversion channels, and where measurement gaps typically arise.

• Familiarity with the limitations of multi-touch attribution — understands what last-touch metrics overlook and can articulate this clearly.

• Working knowledge of upper-funnel channels (content, SEO, YouTube, programmatic).

• Experience with brands where creative quality and storytelling serve as a competitive edge.

• Proven track record of managing clients through longer measurement cycles while maintaining their confidence.

• Excellent written and verbal communication skills; able to present a complex, multi-channel performance narrative in an accessible manner for non-technical clients.

🏝️ Benefits

• Base salary paid in USD along with commission opportunities.

• Unlimited Time Off available from day one.

• Fully flexible work environment: options to work fully remote, in-office, or hybrid.

• Healthcare stipend of $50/month to assist with healthcare or insurance expenses.

• National Holidays plus 2 Mental Health Recharge Days each year.

• Boundless opportunities for growth and leadership within a rapidly expanding firm.

• Continuous employee development programs for personal and professional advancement (Hedgehog and Vital 5s).

• Quarterly awards featuring prize money and recognition for exceptional performance.

• Opportunities to participate in company DEI initiatives.