Ecommerce Associate Account Director

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Manage a portfolio of 4–6 lifestyle accounts, focusing on high-AOV or high SKU count consumer durables.

• Act as the primary strategic partner for clients on a daily basis, taking ownership of the performance narrative, pinpointing growth opportunities, and aligning marketing initiatives with business objectives.

• Serve as the day-to-day strategic lead for Lifestyle clients, ensuring comprehensive performance across extended purchase cycles and thoughtful buying behavior.

• Guide clients through strategies for awareness, consideration, and conversion that extend beyond last-click attribution.

• Utilize AI technologies to improve and optimize business processes.

• Leverage Power Digital's Nova ecosystem in relation to the department's objectives.

• Conduct weekly client calls for larger accounts and assist PM-led calls for smaller accounts.

• Translate outputs from the Power Circuit roadmap into weekly account priorities and identify any strategic misalignments.

• Monitor full-funnel performance and provide actionable measurement insights.

• Collaborate with paid, SEO, content, email, and creative teams to create a unified account strategy.

• Support retention strategies, focusing on repeat purchase rates, LTV by acquisition cohort, and post-purchase lifecycle performance.

• Identify issues with last-touch metric interpretations and prepare the Account Director for client discussions.

• Assist the Account Director with quarterly strategy, renewal preparations, and conversations regarding service expansion.

• Foster and maintain strong client relationships, contributing to a retention rate of ≥90% across accounts.

• Work daily in Iris and Nova, proactively identifying performance issues and ensuring a 100% Pulse cadence.

• Mentor and develop the team; drive marketing strategy, execution, client retention, and revenue growth.

⛳️ Requirements

• Advanced proficiency in both spoken and written English is essential for this role.

• 4–7 years of experience in lifestyle, high-AOV, or considered-purchase marketing, with a focus on managing client relationships on a daily basis.

• Comprehensive understanding of full-funnel strategy, including the interaction of awareness, consideration, and conversion channels, as well as common measurement gaps.

• Comfortable navigating multi-touch attribution limitations, with the ability to articulate last-touch misses clearly.

• Familiarity with upper-funnel channels (such as content, SEO, YouTube, and programmatic) at a practical level.

• Experience working with brands where creative quality and storytelling serve as competitive differentiators.

• Proven experience in managing clients through extended measurement cycles without eroding their confidence.

• Excellent written and verbal communication skills, capable of conveying complex, multi-channel performance narratives in an understandable manner to non-technical clients.

🏝️ Benefits

• Competitive base salary paid in USD, along with commission opportunities.

• Unlimited Time Off available from day one.

• Flexible work environment: options for full-remote, in-office, or hybrid work.

• Healthcare stipend of $50/month to assist with healthcare or insurance expenses.

• National Holidays plus 2 Mental Health Recharge Days each year.

• Unlimited growth and leadership opportunities within a rapidly expanding firm.

• Ongoing employee development programs for both personal and professional advancement (Hedgehog and Vital 5s).

• Quarterly awards featuring prize money and recognition for exceptional performance.

• Opportunities to participate in company DEI initiatives.