Ecommerce Account Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Develop and nurture robust relationships with current clients, serving as their reliable partner and main contact point.

• Gain insights into clients’ operations, corporate cultures, hiring needs, and expectations, converting these into recruitment briefs.

• Manage designated accounts by ensuring consistent communication, providing updates, and facilitating a positive hiring experience.

• Offer guidance to clients regarding talent availability, market trends, salary expectations, candidate suitability, and alternative hiring strategies.

• Oversee recruitment processes from briefing and talent identification through to interviews, feedback, offers, reference checks, and placements.

• Source and engage qualified candidates using the existing talent database, LinkedIn Recruiter, and various sourcing methods.

• Foster repeat business and referrals through established client relationships.

• Maintain candidate engagement, manage expectations, provide timely feedback, and ensure a positive experience for candidates.

• Cultivate a personal brand through active LinkedIn engagement, industry participation, and professional networking.

• Produce LinkedIn posts, Instagram content, reels, and short-form videos.

• Take ownership of account activities, client relationships, placement results, and commercial objectives while striving for improved outcomes.

⛳️ Requirements

• Minimum of 5 years of experience in e-commerce, digital marketing, or a client-facing sales or account management position.

• Recruitment experience is advantageous but not required.

• Strong knowledge of the e-commerce sector, including finance, operations, warehousing, HR, and digital marketing.

• Proven experience in managing client relationships, business accounts, stakeholders, or commercial partnerships.

• Excellent communication and interpersonal abilities.

• Skills in candidate assessment, interviewing, and recruitment.

• Capability to manage multiple vacancies and deliver high-quality shortlists.

• Proficiency in influencing, negotiating, and managing various stakeholders and their expectations.

• Strategic thinking, decision-making, and problem-solving capabilities.

• Experience in building a personal brand through LinkedIn content, industry engagement, and social media.

• Comfort in creating short-form video content, Instagram Reels, and other social media posts.

• Understanding of recruitment sales, business development, and client relationship management.

• Self-driven and capable of working independently in a remote setting.

• Previous experience in recruitment, talent acquisition, or agency recruitment is a plus.

• Familiarity with LinkedIn Recruiter, ATS platforms, recruitment databases, and AI-powered recruitment tools is beneficial.

• Knowledge of AI tools such as Claude and other productivity applications is advantageous.

🏝️ Benefits

• Excellent opportunities for career advancement.

• Chance to work in a fantastic environment.

• Opportunity to collaborate closely with an innovative recruitment team and gain insights into AI-driven recruitment processes.

• Fully remote work opportunity.

• Work comfortably from your home.