E-commerce Operator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee daily operations of Shopify stores, including SolarBalls, MrSpherical, and Run Monster Run.

• Add, update, and publish products, variants, pricing, bundles, and promotions.

• Ensure accurate product information, images, inventory, and store details are maintained.

• Perform routine website checks to detect broken links, incorrect information, missing products, and other issues.

• Promptly address and resolve store issues.

• Monitor inventory levels and flag low-stock or inventory concerns.

• Analyze sales, conversion, and other essential e-commerce data to identify items needing attention.

• Assist in the preparation of weekly sales reports and key e-commerce metrics.

• Identify opportunities for promotions, bundles, and merchandising strategies.

• Test promotions, discount codes, bundles, and pricing prior to and during launches.

• Support inventory audits and forecasting by providing precise data and identifying risks.

• Update and enhance SEO fields for products and collections.

• Maintain connections with Shopify, Google Merchant Center, and YouTube Shopping, ensuring accurate product information synchronization.

• Perform basic edits on product images.

• Collaborate with the e-Commerce Manager, Marketing Manager, and broader team.

• Enhance processes and proactively automate repetitive tasks.

⛳️ Requirements

• 2–3+ years of relevant e-commerce experience.

• Strong expertise in Shopify and the ability to work independently within the platform.

• Solid understanding of e-commerce store operations.

• Experience managing numerous products, variants, and SKUs.

• Proficient in utilizing data to identify issues and opportunities, track KPIs, and generate sales reports.

• Working knowledge of SEO, including keyword research, optimization of product and collection pages, meta titles and descriptions, URLs, image alt text, and fundamental on-page SEO practices.

• Familiarity with Google Merchant Center, YouTube Shopping, TikTok Shop, and basic resolution of product feed or listing issues.

• Basic graphic design capabilities for minor product image edits.

• Highly organized and detail-oriented.

• Ability to work independently and troubleshoot issues effectively.

• Proactive in identifying and enhancing processes.

• Adaptable to working in a fast-paced team environment with shifting priorities.

• Preference for morning hours in Philippine time.

• Full-time availability required.

🏝️ Benefits

• Full-time employment.

• Regular collaboration with the operations team.

• Preference for morning hours in Philippine time.

• No regular evening work required.