E-Commerce Manager, DTC

This is a fully remote position, open to applicants in Sri Lanka.

📋 Description

• Take charge of the daily operations within the marketplace, primarily centered on Amazon.

• Serve as the expert on the Amazon channel.

• Track channel performance and proactively discover issues and opportunities.

• Maintain oversight of traffic, product detail pages, conversions, sales, inventory, and replenishment.

• Manage and enhance product listings and product detail pages.

• Establish, monitor, and optimize advertising campaigns on Amazon.

• Keep an eye on FBA inventory levels, replenishment needs, lead times, aging inventory, and anticipated demand.

• Create and sustain monthly forecasts using actual performance, historical data, inventory, demand, sales activity, and pertinent trends.

• Reconcile sales, inventory movement, current inventory, forecast assumptions, and replenishment activities at the end of each month.

• Track progress towards monthly revenue goals and suggest performance enhancements.

• Assist with Shopify operations as a secondary channel.

• Collaborate with operations, sales, fulfillment, and various cross-functional stakeholders.

• Ensure that marketplace activities, inventory management, forecasting, and operational execution are well-aligned.

• Document inventory, replenishment, and forecasting assumptions and adjustments.

• Provide clear insights into performance, variances, and operational recommendations.

⛳️ Requirements

• A minimum of 3 years of hands-on experience in managing Amazon e-commerce operations, including Seller Central, FBA, marketplace growth, inventory management, forecasting, and advertising.

• Significant hands-on experience operating Seller Central independently, beyond basic listing or administrative tasks.

• Robust understanding of FBA operations, inventory management, and replenishment processes.

• Experience in managing and enhancing e-commerce marketplace performance.

• Strong grasp of product detail page and listing optimization techniques.

• Practical experience with Amazon Ads and campaign optimization strategies.

• Experience in creating forecasts based on historical performance, demand, inventory, and sales data.

• Experience in managing inventory movement, replenishment, and month-end reconciliation.

• Strong spreadsheet and analytical skills, capable of transforming operational data into actionable recommendations.

• Experience working with physical-product e-commerce businesses.

• Strong understanding of how marketplace activity, inventory, fulfillment, and revenue are interconnected.

• Excellent deadline management and attention to recurring operational requirements.

• Ability to take ownership of a channel and proactively identify necessary actions without requiring detailed supervision.

• Willingness to work a split shift with some overlap with the client's time zone.

• Expected to attend in-person training sessions during the initial 3.5 weeks.

• Expected to collaborate inclusively with individuals from diverse backgrounds.

🏝️ Benefits

• In-person training programs during the first 3.5 weeks.

• Guidance and support from an Operations Manager.

• Opportunities for ongoing career growth and development.

• Benefits and compensation details provided during the offer process.