E-Commerce, Creative Operations Assistant

This is a fully remote position, open to applicants in Philippines, +1 more country.

📋 Description

• Report directly to the founder.

• Oversee and enhance the Shopify store.

• Create, edit, upload, and organize products.

• Collaborate with Printify and other print-on-demand/fulfillment platforms.

• Develop product collections and optimize product pages.

• Design graphics, product mockups, website assets, advertisements, and social media content.

• Utilize Photoshop for design and image editing tasks.

• Assist in the development of new merchandise and product concepts.

• Manage Instagram and other social media platforms.

• Create and schedule social media content.

• Write captions and support short-form marketing copy efforts.

• Oversee the email newsletter and manage the email marketing calendar.

• Design newsletter graphics and layouts.

• Assist in planning promotions, launches, seasonal campaigns, and product releases.

• Monitor orders, products, inventory, fulfillment, and address basic customer inquiries.

• Ensure the website remains organized, up-to-date, and visually appealing.

• Analyze basic store, social media, and email analytics.

• Conduct research on trends, products, competitors, and new opportunities.

• Manage miscellaneous administrative and operational projects.

• Take ownership of daily eCommerce operations and proactively identify, prioritize, and complete tasks.

⛳️ Requirements

• Highly proficient in eCommerce.

• Previous experience with an eCommerce brand is highly desirable.

• Familiarity with Shopify, including products, collections, pages, discounts, navigation, apps, and the overall Shopify ecosystem.

• Knowledge of Printify, Printful, Gelato, or similar print-on-demand platforms is strongly preferred.

• Skilled in creating polished graphics, editing existing artwork, preparing product files, and producing mockups and marketing assets using Photoshop.

• Comfortable utilizing AI for brainstorming, copywriting, research, design workflows, organization, analysis, and repetitive tasks.

• Exceptionally organized and detail-oriented.

• Creative and resourceful.

• Fast-paced while maintaining quality.

• Able to work independently and manage multiple roles.

• Strong written communication skills.

• Proficient in writing concise and engaging marketing copy.

• Social media savvy with an understanding of current internet culture and trends.

• Capable of distinguishing between strong and mediocre creative work.

• Comfortable analyzing analytics and making data-driven decisions.

• Willingness to learn new software.

• Proactive in identifying and resolving issues.

• Experience with Klaviyo or other email marketing platforms is advantageous.

• Familiarity with Canva, Illustrator, or other Adobe Creative Cloud tools is beneficial.

• Experience with Meta Business Suite/Ads Manager, TikTok, short-form video editing, SEO, Google Analytics, Shopify analytics, basic paid social advertising, customer service, copywriting, print-on-demand apparel or merchandise, consumer brands, product photography, product mockups, or influencer/creator outreach is a plus.

🏝️ Benefits

• 100% remote work environment.

• $50 birthday bonus.

• $200 testimonial bonus.

• No tracking system.

• Opportunity to take on additional responsibilities as the business expands.