E-commerce Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver customer support via the company website and various marketplaces

• Respond to inquiries, address complaints, and fulfill customer requests

• Manage and oversee product exchanges and returns

• Monitor orders, logistics, and delivery processes

• Aid in identifying and resolving issues related to orders

• Register products and maintain up-to-date information in internal systems and marketplaces

• Utilize Bling to oversee and update operational tasks

⛳️ Requirements

• Completion of a high school diploma

• A proactive, organized, communicative, and self-driven individual

• Capability to resolve issues and effectively engage with customers

• Interest in or knowledge of sporting goods and equipment is advantageous

• 3 to 5 years of relevant professional experience

🏝️ Benefits

• Competitive salary

• Opportunities for professional development

• Supportive work environment

• Employee discounts on products