Dynamics CRM Functional Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Define and shape architecture and processes

• Play a vital role in the delivery of projects

• Lead and influence significant Government projects

• Contribute to the team's success and expand its capabilities

• Provide innovative, high-impact solutions using Microsoft Dynamics and Power Platform

• Collaborate closely with clients to develop strategies that align with their objectives

• Gather requirements and facilitate customer workshops

• Implement enterprise-scale Dynamics CRM solutions

• Contribute to strategic growth and help guide the department's direction

• Impact the development and training of fellow team members

⛳️ Requirements

• At least 5 years of experience with Microsoft Dynamics 365 CRM, with a proven record of large end-to-end implementations

• Extensive knowledge of D365 CRM, focusing on customer service and the Software Development Lifecycle (SDLC)

• Proficient in gathering requirements

• Experience in conducting customer workshops

• Ability to translate technical jargon into everyday language

• Experience in deploying enterprise-scale Dynamics CRM solutions

• Preferably, experience with additional Dynamics modules such as Customer Insights, Field Service, and Sales

• Candidates must be eligible to obtain and maintain SC clearance

• Holding SC clearance may be an advantage

🏝️ Benefits

• Pension Scheme - contributions matched up to 10%

• Private medical coverage

• Income Protection

• Life Assurance

• 25 days of paid leave plus National Holidays

• Flexible benefits program

• Ongoing training and learning opportunities