Dynamics 365 CRM Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Configure, customize, and enhance Microsoft Dynamics 365 CRM solutions.

• Develop and maintain plugins, workflows, Power Automate flows, scripts, components, business rules, and platform extensions.

• Transform business requirements into effective functional and technical solutions.

• Collaborate on managing entities, forms, views, and business rules.

• Design and maintain automation flows utilizing Power Automate.

• Engage in the development of supporting applications using Power Apps.

• Contribute to the optimization and digitization of internal processes.

• Work on integrations between Dynamics 365 and enterprise systems.

• Assist in defining and validating interfaces with MuleSoft, internal systems, and external services.

• Conduct technical testing and monitor incidents related to integration.

• Analyze and resolve Level 2 incidents.

• Execute corrective and evolutionary maintenance.

• Participate in deployments and validations across development, UAT, and production environments.

• Collaborate on the technical documentation of solutions and processes.

• Engage in Agile (Scrum) ceremonies.

• Work together with business, architecture, integration, and infrastructure teams.

• Contribute to best practices and quality in software development.

⛳️ Requirements

• Strong experience with Microsoft Dynamics 365 CRM.

• Fluency in Spanish (mandatory).

• In-depth knowledge of Microsoft Dynamics 365 CRM is essential.

• Proficient in Power Automate, Power Apps, C#, JavaScript, Microsoft Dataverse, SQL Server, and REST APIs.

• Familiarity with Azure Functions, Git, MuleSoft integrations, Omnichannel for Customer Service, Copilot Studio, and AI capabilities applied to CRM is a plus.

🏝️ Benefits

• Contractor engagement.

• Remote work.