DVLED Project Engineer II

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate with Project Managers and System Integration Partners to ensure timely and efficient installations.

• Deliver installation and product operation training to system integrators, technicians, and LG staff.

• Serve as LG’s main on-site technical representative between clients, sales teams, vendors, and integration partners.

• Diagnose and resolve installation, configuration, and system integration challenges alongside Technical Engineering teams.

• Assess installation settings, site conditions, infrastructure, safety requirements, and overall project readiness.

• Confirm inventory, bills of materials, shipping documentation, and equipment prior to installation.

• Keep daily status reports, technical findings, project documentation, and project updates up to date.

• Offer technical insights for advancements in next-generation DVLED products and advocate for customer needs to Product Management.

• Assist in product demonstrations, trade shows, customer events, and LG Brand Innovation Centers with technical expertise and product setup.

• Provide remote troubleshooting and technical assistance to customers and partners when on-site support is unnecessary.

⛳️ Requirements

• Associate’s degree in Electrical Engineering Technology (EET) or a related field.

• 5–7 years of practical DirectView LED installation experience.

• Familiarity with DVLED technology, mounting systems, LED module handling, and installation best practices.

• Extensive knowledge of NovaStar and Megapixel LED display controllers, including system configuration, commissioning, calibration, firmware management, and troubleshooting.

• Proficient in Microsoft Office, Smartsheet, and design software (Revit, AutoCAD, SketchUp, Visio).

• Strong capability to read and interpret A/V, electrical, and mechanical schematics.

• Understanding of IT, networking, and A/V system integration.

• Excellent communication, time management, and decision-making skills.

• Demonstrated analytical and problem-solving skills.

• Competent in documenting and escalating technical issues.

• Ability to safely lift and transport heavy equipment.

• Comfortable working in dynamic, high-pressure environments—either independently or as part of a team.

• Strong skills in conflict resolution and de-escalation.

• Knowledge of site safety protocols, safe tool usage, and ladder safety.

• Competent in using hand and power tools while adhering to established safety practices on job sites.

• Valid U.S. driver’s license and willingness to travel extensively (75%).

• OSHA 10-Hour Construction Safety certification is mandatory.

🏝️ Benefits

• No-cost employee premiums for you and your eligible dependents for comprehensive medical, dental, vision, and prescription benefits.

• Automatic enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with various investment options.

• Generous Paid Time Off program that encompasses company holidays and a combined bank of paid sick and vacation time.

• Performance-based Short-Term Incentives (varies by role).

• Access to confidential mental health resources aimed at enhancing your quality of life and that of your loved ones.

• Incentives for achieving personal fitness goals.

• Paid parental leave.

• Support for families raising children with learning, social, behavioral challenges, or developmental disabilities.

• Group Rate Life and Disability Insurance.