Dutch Payroll Specialist

This is a fully remote position, open to applicants in Poland, +2 more countries.

📋 Description

• Assist Managers in engaging with clients, ensuring that all information is precise and delivered punctually.

• Offer support and guidance during implementations and go-live events.

• Provide daily functional assistance to teams and take ownership of the complete payroll process, including necessary approvals.

• Maintain the Client Solution workbook diligently.

• Update, sustain, and enforce Defined Work Instructions and other relevant process documentation.

• Ensure proper sign-off on system maintenance testing.

• Review Statements of Work prior to sharing with clients.

• Enhance HR administrative processes through increased efficiency and automation.

• Collaborate with customer process leads to address process gaps, client concerns, and escalations.

• Troubleshoot technical issues escalated from the team, ensuring proper documentation and logging of system issues/defects.

• Address functional challenges and enhance processes in collaboration with customers.

• Partner with Operational Management, Transformation, and Products on initiatives related to automation, innovation, and continuous improvement.

• Oversee the legislation roadmap and ensure the team is trained on upcoming changes.

• Assist with year-end activities.

• Appropriately manage sensitive and confidential information.

• Actively seek out upsell opportunities.

• Support management in handling client escalations and documenting lessons learned.

• Mentor and develop team members through training and coaching.

• Foster relationships with internal stakeholders and keep them updated.

⛳️ Requirements

• Achieve 100% of customer SLA agreements.

• Exhibit professionalism and act with responsibility.

• Comply with all Security and Compliance procedures and quality standards.

• Demonstrate flexibility to thrive in a global and fast-paced environment.

• Maintain strong attention to detail.

• Possess excellent written and verbal communication skills in Dutch and good proficiency in English.

• Be self-motivated with a strong desire to learn.

• Have relevant experience in Payroll administration within HR consulting, HR Outsourcing, or Corporate settings.

• Understand payroll processes, practices, and related legislation.

• Hold current and future work authorization in the country of application, without requiring visa sponsorship from Strada.

• Successfully complete all applicable background checks.

🏝️ Benefits

• Health coverage.

• Wellbeing programs.

• Paid leave (vacation, sick, parental).

• Retirement plans.

• Learning opportunities.

• Continuing education & training.

• Competitive total rewards package.

• Significant potential with a rapidly growing global organization.