Donor Recruitment Account Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Identify, develop, and implement innovative strategies to attract, manage, and retain potential Sponsors and feeder groups for ongoing blood drives to achieve monthly, quarterly, and annual collection objectives.

• Recognize and utilize suitable methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection targets.

• Offer organizational and operational support to Sponsor contacts to ensure the successful achievement of collection operations and annual goals.

• Coordinate activities with collection personnel to guarantee a positive experience for Sponsors and donors and ensure smooth and efficient operations.

• Schedule and deliver educational programs for Sponsor contacts, recruitment committees, line volunteers, and volunteer Telerecruiters within designated groups.

• Ensure adherence to ARCBS directives, Code of Federal Regulations, local operating procedures, and related regulatory requirements.

• Develop a comprehensive understanding of the community, including its government, demographics, and organizations, and apply it to servicing Sponsor groups and expanding the blood program.

• Maintain precise records in the system for tracking and statistical data regarding Sponsor group performance.

• Utilize organizational tools, technology, and strategies to improve customer service, efficiency, and productivity.

⛳️ Requirements

• Bachelor’s degree or a combination of education and work experience.

• Preferred 1 year of related experience or an equivalent combination of education and related experience is required.

• Familiarity with group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.

• Strong organizational skills and the capability to manage multiple priorities effectively are required.

• Excellent oral and written communication abilities, including training and presentation skills, are required.

• A current valid driver's license and a clean driving record are required.

• Travel to various sites within the Red Cross organization may be necessary.

• Sales experience is preferred.

🏝️ Benefits

• Medical, Dental, and Vision plans.

• Health Spending Accounts & Flexible Spending Accounts.

• PTO: Starting at 15 days per year, based on job type and tenure.

• Holidays: 11 paid holidays, including six core holidays and five floating holidays.

• 401K with up to 6% match.

• Paid Family Leave.

• Employee Assistance Program.

• Disability and Insurance: Short + Long Term.

• Service Awards and recognition.

• Mentors who support your growth along a meaningful career path.

• Competitive compensation and benefits.