Donor Events & Stewardship Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Establish a consistent, high-quality donor experience across various fundraising portfolios.

• Create and uphold stewardship standards based on donor segment, gift level, restrictions, and relationship stages.

• Develop annual stewardship plans and calendars in collaboration with institutional, corporate, and individual portfolio owners.

• Organize acknowledgments, recognition, impact updates, renewal interactions, and donor preferences.

• Ensure that donor commitments are visible, assigned, and fulfilled promptly.

• Plan and execute donor salons, briefings, dinners, roundtables, and other cultivation or stewardship events.

• Oversee event briefs, budgets, timelines, vendors, invitations, registration, guest experiences, and post-event follow-ups.

• Ensure events target specific audiences, have clear relationship assignments, executive preparation, and documented next steps.

• Implement standards for accessibility, hospitality, confidentiality, and donor experience.

• Collaborate with Development Communications and Programs to produce stewardship updates and impact materials.

• Manage recognition levels, listings, preferences, confidential acknowledgments, and donor-facing benefits.

• Assist in donor reporting on partner-distributed funds using insights from Programs, Impact, and Finance.

• Work with portfolio owners to customize stewardship according to relationships.

• Monitor commitments, event participation, donor preferences, and follow-ups in Salesforce.

• Gather donor feedback and analyze trends to enhance engagement, communications, and program design.

• Develop templates, playbooks, and service standards for portfolio managers.

• Collaborate with Development Operations to track retention, event conversion, and stewardship performance.

• Lead and participate in regular remote video and telephone conferences.

⛳️ Requirements

• Strong skills in project and event management, with a keen focus on hospitality, accessibility, confidentiality, and donor experience.

• Exceptional written communication, judgment, organization, and follow-through abilities.

• Capability to coordinate among donors, executives, fundraisers, program leaders, vendors, and external partners.

• Ability to balance consistent stewardship standards with personalized donor engagement.

• Proficiency in Salesforce or a similar CRM system.

• Dedication to racial and economic equity and the mission of PolicyLink.

• A minimum of 5–7 years of relevant experience in donor relations, stewardship, fundraising events, advancement services, or a related field.

• Proven experience in producing high-touch donor events and coordinating recognition or stewardship programs.

• Experience supporting major gifts, institutional partnerships, corporate partnerships, or campaigns is preferred.

• Familiarity with a national nonprofit or a complex, matrixed organization is preferred.

• Must reside in and have authorization to work in the United States.

• Candidates selected for hire are required to provide proof of eligibility to work in the United States.

• Two written application prompts are mandatory; incomplete responses will not be considered.

🏝️ Benefits

• 100% employer-covered medical, dental, and vision insurance plans.

• 401(k) plan with employer and employer-matching contributions.

• Flexible spending account.

• Short- and long-term disability insurance.

• Group term life insurance along with optional life insurance.

• Unlimited vacation and sick leave, along with other generous leave benefits.

• Two mandatory organization reset weeks.

• Paid leave between Christmas and New Year’s Day.

• 13 paid holidays.

• Fully remote position.

• Travel may be required.